Al Futtaim Jobs - Sales Leader | IKEA | Service Office, Dubai (Dubai, AE)

About Al-Futtaim Private Company LLC

 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

About Al-Futtaim IKEA

 

GROWING TOGETHER...

 

We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

 

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

 

About You

You are passionate about selling and getting the best for the customer. You are driven to exceed your goals. You are interested in people’s everyday life at home and in home furnishings. You enjoy working in a fast-paced and future-oriented environment.

 

What’s more, we believe that you have the following knowledge, capabilities and motivation:

• Live and share the IKEA values every day
• 5+ years relevant sales experience, IKEA experience preferred
• Inclusive local Market knowledge/consumer living situation
• Understanding and identify the range priorities
• Deep commercial knowledge
• Strong communication / presentation skills
• Report and feedback analytical skills
• Ability to deliver solutions and ideas to support business Growth
• Excellent Excel skills

 
About the Role
You are responsible to optimise sales and gross margin and profit within the home furnishing businesses (HFB) through competitive pricing. You analyse current trends, predict and optimise current and future commercial opportunities. You work with the shopkeepers in the home furnishing business to ensure they understand the strategies and how best to present the range in a commercial way
 
Key Specific Accountabilities:
Customers

• Understand the market, consumers and their living situations and use this to improve how our customers’ meet our range.
• Work with the stores and IKEA Sweden to use the knowledge of the customers in the local market, to ensure customers` home furnishing needs are reflected in the IKEA range now and in the future.
• Use the knowledge of the local market and competition to proactively secure the competitive advantage of our products.
• See the stores through the eyes of the customers and give constructive, honest feedback to the shopkeepers on how to improve the shopping experience for our customers.
• Analyse individual store performance/customer feedback and use this information to identify good solutions and ideas for improving the IKEA mechanical sales system and easy buying process.

Commercial

• Clearly communicate business strategies and priorities to the shopkeepers in a way which motivates them to take ownership for their part in achieving the overall goals and the IKEA objectives
• Support the business growth by contributing to a commercial calendar which supports the commercial priorities and inspires more people to visit the stores.
• Proactively monitor national competition and competitors, taking fast actions to ensure that the IKEA store secures the lowest price, so as to be the first choice for home furnishings.
• Lead the national pricing process in my home furnishing business, based on my local competition, according to our pricing direction
• Support the stores in their drive to sell their volume commitments, monitoring their sales results and following up on deviations in order to improve poor performance and share good examples.
• Ensure the timely implementation of product launches, through engaging and encouraging the shopkeepers and supporting functions to take ownership for the success of these activities.
• Ensure that all product information in all media is correct and complete and that the appropriate volumes are available in the supply chain..

Financial

• Decide, agree and deliver national sales, gross margin, gross profit and other Key Performance Indicators (KPI) and goals which reflect the home furnishing business priorities.
• Price the range competitively, securing the lowest price in my market and have the appropriate forecast to achieve agreed turnover, agreed profit, agreed gross margin and volume commitments.
• Coordinate national price deviation actions, optimising commercial opportunities and the handling of outgoing products and overstock.
• Regularly analyse and follow up on sales to steer my shopkeepers towards achieving their sales targets and gross margin goals and take actions accordingly.
• Control costs through working in a lean, simple, cost-conscious way using best practise and continually look to find more effective ways of working.

People

• Actively work with the shopkeepers and understand their business development needs and work with them to secure their competence development.
• Visit the stores and work with the shopkeepers to help them identify commercial potential that will improve performance
• Communicate the home furnishing business priorities to the shopkeepers and motivate and support them in achieving their goals.
• Create an environment of trust by encouraging open, constructive, honest, two-way feedback with the shopkeepers and colleagues.
   

A few more things for you

 

Interest? Then please join us for a rewarding career journey!

 

We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click, “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

 

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