Al Futtaim Jobs - Quality Controller | Famco | Dubai (Dubai, AE)

Job Requisition ID: 39393 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

 

JOB PURPOSE:

Provide specialized technical support to ensure that electrical and mechanical failures on busses will be repaired in the fastest time possible in accordance to OEM specifications/guidelines to ensure the honouring of the agreements with Customers.

 

KEY ACCOUNTABILITIES: Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes not tasks

 

Description of the Accountability:

Standardization and implementation of process(checklists) to be followed by technicians in workshop/depot during attending to buses.

Solving of unresolved product related issues and sharing collected information with all involved internally (FAMCO) and externally (Volvo and other Suppliers).

Responsible for identifying campaigns and ensuring execution according to OEM’s specifications before expiring date.

Quality assure inspection of buses before delivery.

Address tools and special tools for technicians for improving technician efficiency and workshop productivity.

To be in direct contact with OEMs on technical issues using their preferred procedures and systems that includes Argus cases for Volvo Busses.

Assist Technical staff with diagnostics at all FAMCO dealers, RTA Depots and Road Side Assistances in person or telephonically.

 

JOB CONTEXT: Define organizational policy and other factors that have a critical impact on the job

• Stringent requirement from customers for vehicle/bus uptime – possibility of penalties in case of delay in repairs of buses under contract
• Extending 24X7 service support to customers.
• Emergency support in case of breakdowns 

 

QUALIFICATIONS, EXPERIENCE & SKILLS:

Minimum Qualifications and Knowledge:

• Basic / Technical Education and or Apprenticeship.
• Trade Certificate / Diploma in Mechanical / Automobile Eng.
• Must show proven technical expertise in independently servicing, repairs and component overhauls
• BKT (Bus Key Technician) Certification from Volvo Bus Corporation will be an advantage

 

Minimum Experience:

• At least 5 years of experience on Volvo buses.
• UAE driving License is an advantage.
• High level of Electrical and Mechanical diagnostic exposure.
• Report writing and communication using Microsoft office applications.

Job-Specific Skills:

• Good verbal and written communicator in English; Arabic an advantage.

Behavioral Competencies:

 

• Effective Communicator
• Interpersonal Skills

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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