Jobs in Egypt - Automation Sr. Business Analyst at Vodafone

Automation Sr. Business Analyst at Vodafone

Location: Smart Village

Job Description:

• Ensures customer satisfaction through owning the delivery process of their requirement projects.
• Owns the requirements gather processes and ensures that such requirements are well integrated within technology plans.
• Manages all the projects’ related activities (proposal formulation, requirements, planning, reporting, … etc.) towards the successful delivery of customer requirements, timely reporting on, and addressing risks as they arise.
• Acts as the technology partner to the customer and technical SPOC on matters related to timelines and scope of projects’ delivery.
• Work on expanding work scope with the different customers and ensure the business is continuously developed.
• Work on different opportunities management, and follow up with customers till opportunity status is finalized.
• Can own more than one project and/or opportunity at the same time.
• Projects / opportunities owned will be small or medium size.
• Ensures the satisfaction of the customers with the deliverables they are getting from VIS.
• Responsible of approving the deliverables as a 1st Eye before the customer’s delivery.
• Ensure continuous business development for the current running projects, and continuously suggest enhancements and update of the systems to ensure better customer experience and better value for the customer.
• Identify the pain points for the customer and provide solutions/enhancements that would fix those points.
• Ensures the timely response for these enquiries in a manner that doesn’t jeopardize business efficiency with the least disturbance to technology teams.
• Work on impact analysis with Project manager for different changes and enhancements requested by/for the customer for running projects.
• Evaluate and compare different technologies and tools, to identify where we stand from the market.
• Acting as the delivery SPOC towards any customer on all the new developments requirements.
• Ensures that the relevant technology stakeholders are active participants also in the concept formation phases of commercial requirements.
• Coordinate with different stakeholders during proposal formulation and concept delivery
• Liaise with different business domains to capture their business requirements and ensure that they are well prepared for smooth processing by subsequent technology teams.
• Analyzing clients’ existing systems
• Translating client requirements into highly specified project briefs.
• Identifying options for potential solutions and assessing them for both technical and business suitability.
• Producing project feasibility reports.
• Consolidate & manage scope documents, High Level and detailed Requirements.
• Document different user stories and scenarios on diagrams, wireframes, and flowcharts.
• Conduct workshops with all stakeholders to analyze & validate the requirements to ensure a wide approval of requirement specifications and resulting use cases
• Align with peers to ensure there is no redundancy or inconsistency in requirements.
• Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction.
• Define user-interface for the system, focusing on the needs and goals of the users.
• Train clients on use of delivered work, investigate and answer clients’ questions.
• Explain the technology, design rationale, and function strategy as it directly relates accomplishing goals set out in proposed solutions (where applicable).           

        To Apply:
https://careers.vodafone.com/job/automation-sr-business-analyst-in-egypt-jid-19125

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