Jobs in Egypt - Regional Director at Hilton

Regional Director at Hilton

Location : Cournich El Nil

Job Description:

Planning Activities – 15%

Takes all steps to maximise profitability and to ensure that the F&B profit budget is achieved
Conducts profit driven F&B audits and field visits
Monitoring and analysis of the labour cost at hotel level, according to business levels / activity / season
Review food and beverage advertising and promotional material for internal and external use
Helps to establish the food and beverage department operation in new hotels.
Evaluates new F&B trends and competitors products offering, and updates the offering accordingly. Collects, analyses and follows up on departmental marketing plans within the region
Proactive planning of new opening pipeline to provide to the hotel team concept clarity and initial pre opening set up .

Organising Activities – 20%

To instil brand awareness and compliance based on Hilton Brand Service Standards.
Ensures the highest standards of quality in all aspects of the hotels’ F&B operations, guaranteeing that brand values and standards are never compromised.
Reviews food and beverage forecasts and budgets as well as food and beverage pricing.
Actively follows up on SALT & QA reports, underlying the shortcomings for the hotels – activates the action plans
Be fully familiar with and to ensure adhesion to all Financial tools – F&B Budgets, F&B Beat, Dashboard, Menu Engineering, P&L Statements, Follow up on results of Operational Excellence
Follow up on results of Operational Excellence

Directing Activities – 30%

Active support to F&B teams in pre and post opening for new hotels
Responsible for hands on implementation of all F&B concepts and standards in EMEA
Monitors standard compliance and progress and compiles reports for EMEA F&B Team
Supports key projects through data analysis, consultation of key operational issues within hotels and build financial models to assist decision-making
Reviews food and beverage collaterals and promotional material for internal and external use.
Reviews menus and drink lists including, menu engineering, merchandising, menu item selection, writing style, cover and arrangements.
Co-ordinates special events, festivals and joint promotions, as part of the area marketing plan
Review compliance of all F&B programs
Review compliance of all F&B related procurement programs
Actively follows up on QA and mystery shopper reports, underline shortcomings for the hotels – follow-up on improvement action plans
Implements new F&B concepts and works closely with Hilton Restaurant group and F&B Development
Conducts F&B Deep Dives and field visits, covering F&B revenue, CMPOR, GTMS, F&B SALT and any other key metrics.
Ensures that OeX (Operational Excellence) is embedded into the hotels and tools and best practices fully used in hotels.

Staffing Activities – 20%

Identifies and develops talent within F& B teams and develops strategy to attract new talent
To maintain contact with GM’s, HM’s, DO’s, Ops Executive Chefs, F&B Managers in the area and ensure a smooth succession plan
Reinforces area learning and development F&B programmes to ensure well-trained employees
Interacts closely with the regional teams, regional purchasing, establishing local/regional priorities
Conducts monthly Conference calls, Webinars with FBMs and Chefs
Holds periodic professional Workshops with regional FBM and Chef populations
Reinforce personal development programme within hotels to provide well-trained employees and co-ordinate cross exposure training when required.
Provide input to F&B succession plan and recommend candidates for promotion and transfers.
Form s a Champion structure as per Hilton s F&B outline and works to achieve great trend setting product and concept delivery
Fully involved with the hiring of Food and Beverage Managers and Chefs. Oversees the hiring process of F&B Department heads
Ensures inclusion into Area HR and L&D programmes

Controlling Activities – 15%

Coordinates pre-opening support for all new hotels with over 40 Hotels under development in his area ..
Ensures that costs are controlled and in line with business levels
Supports Regional teams with key initiatives through training, presentations and hotel operational and financial audits.
Performs other tasks or projects as assigned by EMEA F&B Team relating to Egypt s , KSA and Nord Africa s needs
Collects, analyses and follows up on departmental marketing plans within the region.
Researches and compiles F&B best practices
Takes responsibility for the CAPEX project list with the regional specialists and Hotel team

ORGANIZATIONAL RELATIONSHIPS

Position directly reporting to this position – VP Operations Egypt and North Africa
Acts as a resource to all GMs/Hotel F&B teams

Key Business Partnerships:

VP – Operations Egypt and North Africa
VP – Operations KSA and Levant
SR Director of F&B EMEA
Central Procurement department
Regional Directors of F&B Operations EMEA
Director of Culinary Operations EMEA
Corporate Operation Teams (GCE, Marketing, Revenue, Finance, Supply Management, Tech Services, A&C)
Hilton Restaurant Group Team
F&B Development and openings team
AGM’s, GM’s, HM’s, DO’s, Ops, Executive Chefs, F&B Managers

Job Requirements:

Education:

Relevant Experience:

Operational experience in hotels/restaurants with experience in the same or similar position (e.g. Director F&B, Director of Operations)

Technical Knowledge/ Skills/ Training required:

Operational experience in hotels/restaurants with experience in the same or similar position
Ability to build relationships
Front and back of house experience
High Quality Service Standards and Guest Satisfaction focus
Excellent interpersonal skills – communication with Area Executive committee President/VP/AGM/GM/HM/DO/others
Outstanding verbal and written communication skills
Critical thinking – demonstrated ability to analyze information, develop strategy, tactically direct the execution of the strategy, fine tune, revise strategy and fix processes
Self-motivated and independent
Operationally hands-on
Heavy schedule of travelling. Need for resilience.

To Apply:
https://jobs.hilton.com/job/Regional-Director%2C-Food-%26-Beverage-Egypt—North-Africa-and-KSA/J3M1RK7635W0WRF8K50

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