Loan Officer, AA Credit Union Branch Operations 1 (Boston, MA, US)

Location: Logan Intl Apt (BOS-TRML) 
Additional Locations: None
Requisition ID: 29273 

Overview

Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

 

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

 

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

 

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Credit Union Team within the American Airlines Credit Union. ​This position will be responsible for building member-relationships for the long term by matching member-needs to American Airlines Credit Union products, services and lending solutions.

 

Specifically, you’ll do the following:

• ​​​Processes new loan applications, which includes interviewing the member, analyzing credit reports and documentation and offering the best product to meet member needs
• Exercises lending authority to correctly handle all loan requests, including but not limited to consumer loans
• Creates and promotes positive name recognition for the Credit Union
• Supports or speaks publicly at special Credit Union events
• Works with branch/department managers and staff to identify and leverage cross-selling opportunities
• Researches member inquiries and provides solutions as required in a timely manner
• Maintains awareness of all branch functions and duties to ensure proper support and coverage is provided at all times
• Implements and enforces internal control and security measures in accordance with Credit Union policies and government regulations
• Fosters a culture that promotes teamwork, service excellence and relationship building
• Ensures the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act
• Handles responsibilities of a Member Services Representative as needed
• Performs Notary Services as required
• Provides coverage for management vacations
• Works a rotating Saturday schedule depending on job location

Qualifications

Required Qualifications

• ​​​​​High School diploma or GED equivalent
• ​Skilled in Microsoft Office software (i.e., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Ability to pass applicable American Airlines pre-hire compliance checks
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Must have acceptable credit history, which will be verified
• Ability to exercise excellent member service skills
• Ability to perform in a sales-culture environment with a desire to cross sell Credit Union products and services
• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
• Ability to interact professionally with all employees and members
• Ability to speak, read, and write Spanish is a plus
• Ability to work independently and with minimal supervision
• Ability to perform basic math calculations and analyze data
• Ability to self-motivate with strong organization skills and capacity for attention to detail

Qualifications (Continued)

Required Qualifications (Continued)

• Ability to effectively prioritize work and meet deadlines
• Ability to sit and/or stand for extended periods of time
• Ability to travel overnight
• Ability to maintain satisfactory performance and attendance

 

Preferred Qualifications

• Bachelor's Degree in Business, Finance, or related area, or equivalent Financial Services experience
• Credit approval authorization, credit union, and finance company experience
• Lending and sales-culture environment experience

Additional Locations: None
Requisition ID: 29273 

Apply Now