Jobs in Egypt - DEVOPs Application Support Level 2 Engineer at Orange

DEVOPs Application Support Level 2 Engineer at Orange

Location: Nasr City

Job Description:

• ensuring applications’ availability to meet the SLA target
• handle, diagnose and route in real-time incoming trouble tickets
• responsible for 2nd level technical support and escalation
• develop monitoring scripts to monitor applications, system performances and data availability
• produce monthly applications availability and data reports (Key Performance Indicators)
• assist in application maintenance operations to ensure service continuity
• communicate planned/unplanned outages to end users
• provide administration services on applications
• provide workarounds for major issues until permanent fix is delivered
• participate in the UAT testing for any bugs/new application features

Working in devops mode for all applications hosted in the cloud, this includes (but not limited to):

• containerizing some applications
• fully understanding the functionality of applications to help them define their QoS matrixes
• implementing the monitoring stack for applications hosted in the cloud
• provide L2 support for the cloud infrastructure
• provide L2 application support to cloud-based applications
• helping the different teams move to devops

Job Requirements:

Education:

• Sc. in computer science or equivalent

Relevant Experience:

• 2-5 Years work Experience in IT operation activities.

Technical Knowledge/ Skills/ Training required:

• Functional Skills:
• strong ability to work in a team
• excellent written and verbal communication skills
• time management
• Technical Skills:

1. Due to the variety of the supported applications, the knowledge in one or more of the below domains is mandatory:
   • Operating system administration & scripting (Windows, Linux)
   • Database administration (Oracle, Sybase, SQL Server, MySQL)
   • Web Services (SOAP, REST)
   • Development using one of this list (Python ,Java, ASP.NET, node.js, C# ,PHP, react.js)
   • Big Data platforms, pervious work on Hadoop or mongo DB
   • Mobile application development (Andriod and iOS)
   • Continuous delivery tools (Dockers, Kubernetees, Ansible )
   • Security protocols (ethical hacking is a plus)
2. Good experience in working in agile and devops is a plus
3. Good understanding of network protocols (CCNA is a plus)
4. ITIL foundation knowledge (certificate is a plus)

To Apply:
https://orange.jobs/jobs/offer.do?joid=89787&lang=EN

Tips for updating your Resume:
https://careeradvancers.org/resume-cv-tips/