Team Lead, Sales Business Intelligence (Ft Worth, TX, US)

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 38350 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

Our team is focused on delivering actionable insights in a fast-paced environment that support account management and partner relationships around the globe to drive results. We believe that data should be exciting, and when brought to life through engaging reporting large volumes of data become easy to understand. Our scope of responsibility includes channel profile data management, performance reporting, incentive reporting, and contract optimization.

The role will collaborate with many different Sales teams globally to implement, evaluate, and improve reporting and contracting solutions. A critical component of that collaboration involves the management and ongoing support of database integrity. The ideal candidate is also expected to effectively communicate complex technical solutions to various business units in an easy-to-understand format.

What you'll do

• Lead communications with Travel Agency Programs business units to understand their business needs.
• Lead the development of data models (SSAS and Visual Studio) and optimization and contracting solutions (SQL and R)
• Create proof-of-concept solutions and articulate them to the IT organization for production. 
• Make decisions determining the fastest and most efficient solutions that are feasible to go to market, including the tools and resources AA will be investing in
• Maintain reliability of solutions by developing and implementing standards and/or processes and documentation
• Utilize various programming languages to perform statistical research and analysis and visualize the results. 
• Lead ad-hoc analysis and other program administration as required.
• Keep abreast of industry solutions and ensure that AA keeps pace in the arena in order to increase our competitiveness.
• Supervise a small and select team to lead and groom their ability to think creatively and develop solutions
• Guide IT on the implementation of sales solutions.

All you'll need for success

• Minimum Qualifications- Education & Prior Job Experience
• A four-year college degree in Business Management, Information Systems or equivalent experience/training.  MS or Masters degree in technical or quantitative discipline preferred.
• Excellent interpersonal, written and verbal communication skills and ability to communicate proficiently with all levels of management
• Prior work experience in the following: SQL, R, Visual Studio, SSAS, Power Apps, Power BI, Power Automate (MS Flow) and Alteryx
• Prior work experience developing and/or maintaining SQL databases and developing enterprise-level data model solutions
• Prior work experience querying, managing and organizing large data sets and applying quantitative reasoning to complex problems
• Superior organization skills with ability to prioritize and manage multiple tasks effectively
• High performance orientation
• Preferred Qualifications- Education & Prior Job Experience
  • MIS and 5 years development experience in an airline/travel agency function
  • Knowledge of R Markdown and Azure
  • Knowledge of airline economics and American’s/industry reporting sources like MIDT, DDS, and internal flown data
• Skills, Licenses & Certifications
  • Microsoft Certification or Microsoft Programming Certificate
  • Technical skills including Azure, R, Microsoft SQL, Python, Microsoft Power BI, Tableau, Anaplan and the ability to communicate directly with users
     

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

 

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 38350 

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