Specialist/Senior Specialist, Field Communications (Ft Worth, TX, US)

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 38970 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Communications Team within the Communications Division.
• ​Responsible for crafting American Airlines messaging, both internally and externally, to tell American Airlines story specific to our values of diversity, equity and inclusion, helping to drive our corporate strategy around these core principles.

What you'll do

• Creating internal communications materials and support corporate communications initiatives, including:
  • Executing communications plans that further the company's vision
  • Supporting media relations programs, including handling media at on-site events
  • Finding, creating and sharing authentic, compelling stories of team members and operational excellence for use across internal, external and social media platforms
  • Helping support and publicize community relations communications programs, with the guidance of the community relations team at headquarters
  • Creating hub team member newsletter
  • Drafting internal message points for team member meetings, program rollouts and senior management that help further companywide as well as more locally targeted programs
  • Helping publicize other hub and corporate events, including benefits/HR programs, operations events, safety fairs, etc.
• Developing and executes communications strategies around highly volatile and fast-moving issues with tight deadlines. This includes working on real-time operational issues with American Airlines leadership
• Assisting with rapid response communications (i.e. issues resolution) throughout the airline, including creating and developing internal and external communication plans
• Leads rapid response and crisis communications in the Western U.S. Region, including creating and developing holistic mitigation plans for multiple internal and external stakeholders

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• ​Bachelor’s degree or equivalent experience/training in the Communications field
• 3 years related experience

Preferred Qualifications- Education & Prior Job Experience

• 5 years related experience

Skills, Licenses & Certifications

• Strong organizational skills and attention to detail
• Ability to adapt and respond quickly to changing landscapes and work well under pressure and tight deadlines

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 38970 

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