Manager, IOC Sector (Ft Worth, TX, US)

Location: Integrated Operations Ctr (DFW-SV02) 
Additional Locations: None
Requisition ID: 39539 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • ​This job is a member of the IOC Team within the Integrated Operations Division.
  • ​Responsible for managing and supervising on-duty Dispatchers during scheduled and non-scheduled operations. This job also ensures related support activities are carried out in accordance with American Airlines operating policies and procedures.

What you'll do

  • Drives airline performance metrics based on goals for D0, CF, CCF, A14 and aircraft out of service
  • Coordinates, communicates, and administers Flight Dispatch policy with respect to ETOPS. Ensures continued compliance with ETOPS regulations and addresses issues with appropriate Company and Regulatory agencies
  • Creates and monitors operational plans to mitigate effects of weather, aircraft mechanical problems, air traffic control constraints, fuel supplies, labor problems, or other sources of disruption to the overall airline operation
  • Manages contingency plans to avoid lengthy tarmac delays
  • Conducts investigations and completes detailed reports associated with DOT tarmac rule violation occurrences
  • Responsible for the safe and dependable operation of the airline while continuing to focus attention on the economic savings that can be achieved through fuel conservation
  • Assists with future technology issues to ensure AA continues to be an industry leader in all phases of airline operations control
  • Coaches, counsels and administers discipline as required to ensure compliance with Company rules and regulations
  • Participates in hiring, leadership development and succession planning
  • Creates an environment that cares for our front line employee’s through various platforms (recognition, support, tools to perform the job, etc.)
  • Maintains cost controls in the area of overtime spend
  • Coordinates regional operations with network regional partners

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • High School diploma or GED equivalency
  • 4 years' in a job related environment
  • This job is subject to Department of Transportation (DOT) drug and alcohol testing. Your previous employers will be contacted to verify if you had any DOT drug violations and/or refusals to test for drugs or alcohol in the previous two year period.  Your DOT required urine specimen will be tested for the following substances: Cocaine, Marijuana, PCP, Amphetamines and Opiates

Preferred Qualifications- Education & Prior Job Experience

  • Bachelor's degree in related area
  • Must possess an FAA Aircraft Dispatcher certificate (strongly preferred) or be willing to obtain a certification​
  • Prior managerial experience
  • AA Dispatch experience

Skills, Licenses & Certifications

  • Demonstrated leadership ability
  • Provide coaching and counseling of employees as required
  • Must be able to provide administrative discipline to employees as required
  • Ability to handle multiple projects at one time
  • Candidate must clear US government security background check

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 39539 


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