Al Futtaim Jobs - Senior Manager - Cards & Payments | AF Digital Payments Services | Dubai (Dubai, AE)

Job Requisition ID: 77801 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

 

About the role

We are currently seeking an experienced Senior Manager- Cards & Payments to join our Digital Payments organization

 

Role purpose

As electronic (non-cash) forms of payments are being rapidly adopted by customers across all walks of life, we as a business want to leverage payments as a potential source of differentiation in the future. We want to fully leverage the end-to-end payments lifecycle in a manner that drives greater customer centricity and at the same time drive incremental value (financial) for our business. Our goal as the payments team is to help our businesses (brands, etc) help achieve continuous improvement across a number of KPIs –

-              Increased access and spends from their customers (Existing and New Customers)

-              Improved their customer journeys by making payments frictionless

-              Enhance their engagement with customers by leveraging payment products and platforms

-              Deeper understanding of the customers

-              Increased loyalty from customers

 

The Group C&P for team is responsible for building and driving the Payments Strategy across all our core geographies in MEA and SEA. In collaboration with both the brands and corporate functions, the team focusses on - 

• Design, build, launch and management of multiple ‘Issuing Program’ i.e. Co-Brand Credit Cards, Prepaid & Gift Card Program, Corporate Payment Solutions (B2B payments), Mobile Payment Wallets, etc
• Management of Payment Acceptance Eco-system across both in-store and digital channels (including the modernization of the infrastructure)
• Managing the strategic payments partners (i.e. – acquirer, schemes, issuers, PSPs, gateways, loyalty/ rewards platforms, etc)
• Aggregation, management and analysis of the payments data in a secure and compliant manner

 

Reporting into Director – Cards & Payment for the Group, the remit of the role will focus on -

• Responsible for the management and modernization of the payment eco-system across all payment channels – instore and/or digital. This will include working closely with the digital, IT and brand operations teams
• Responsible to work with the wider team and business in designing, building, launching and growing proprietary payment products – Credit, Prepaid, Mobile, etc
• Managing the performance and relationships of key payment solutions and services vendors (i.e issuers, acquirers, Fintechs, PSPs, etc)
• Work with the wider Payments, Analytics and Marketing teams to drive our payment data strategy – including reporting, analysis, AA project, etc  
• Work collaboratively and proactively with the team based in key geographies in order to successfully execute the payments strategies for the divisions and brands

 

Key Accountabilities

• Strategy, Architecture and Roadmap
• Business Engagement
• Partnership and Alliances Management
• Program and Implementation Management
• Contract and Financial Management
• Leadership Team and People Management

 

Candidate requirements

Experience and Knowledge:

• 7-10 years’ experience in consulting, financial services, payment services or large merchant (similar role)
• 5+ years’ experience of launching new products and/or managing financial or payments products
• 5+ years’ of project and programme delivery in complex organisational environments
• Understanding of the regulatory environment for payment products in relevant geographies
• Management of teams particularly in a matrix model and with external 3rd parties

 

Skills and Competencies (behavioural and related to AF values):

• Strong communication, presentation and reporting skills
• Highly numerate and skilled in analysis (market, portfolio etc)
• Strong influencing skills
• Programme / Project / Change Management
• Proficient in the development and management of financial budgets
• Track record in collaboration
• Strong work ethic, going above what is required and continuously striving to improve ways of working

 

 

 

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

 

Apply Now