Al Futtaim Jobs - Head of Product Development | Corporate Retail | Dubai, UAE (Dubai, AE)

Job Requisition ID: 105628 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

The Head of Product Development will create, design, implement and continuously improve Al-Futtaim Retails product portfolio. This role will work in a fast-paced environment, and collaborate with cross-functional teams, and business stakeholders, to define our digital product vision. In this role, the right candidate will be responsible for communicating that vision to senior leaders, business units teams within the automotive division and executive partners. This leader will also be responsible for forecasting the growth opportunities associated with that vision, executing its delivery, and evangelizing product adoption.

 

Strategy:

• Define, develop and lead implementation of a Group-wide product development strategy aligned with the overall Digital strategy of the group
• Design, develop and implement a product development framework and governance for all brands/businesses across the Division.
• Spearhead the product strategy and foundational tech capabilities of all products
• Make decisions, in partnership with senior business leaders, on digital investments and priorities in product development
• Advise and work closely with the marketing and engineering teams to deliver high-quality products

 

Delivery: 

• Manage all P&L line items related to specific product area and develop features and cross-functional initiatives to ensure delivery on financial targets
• Develop business cases, make recommendations, and define success that are critical to driving value for strategic priorities
• Set and own product vision and roadmaps as well as provide subject matter expertise and guidance on the customer loyalty and retention strategy.
• Lead product teams from conception to launch of different types of Products including Apps and websites Research and Monitoring
• Lead research, interpret and communicate the internal voice of the customer
• Understand customer needs through excellent interaction with partners and by leading and initiating the conduct of customer and market research
• Spearhead industry research, as necessary, for competitive benchmarking and to support feature development
• Deploy a customer-first approach, utilising data and feedback from across the business to optimise the customer experience and increase loyalty and retention
• Work closely with the Business Intelligence (BI) teams to monitor and turn data into actionable items 

Education:
Bachelor’s degree, masters or MBA (Or similar)

 

Minimum Experience and Knowledge:  

• Entrepreneurial mindset, a creator with leading technical ideas
• Perceptive and creative leader and a reliable problem solver
• 10+ years’ Experience in application development, experience across tech and product management is an advantage
• Proven track record in designing and delivering multiple successful products
• Deep understanding of digital strategy and product strategy 
• Experience in managing high performing teams within large organisations
• Consultative, innovative leader and passionate about the customer experience and the digital agenda
• Great understanding of CX/UX/UI and how they work together
• Experience of Android and IOS apps a benefit

 

Job-Specific Skills: 

• Excellent written and verbal communications skills to communicate new product developments to stakeholders
• Excellent analytical and problem-solving skills when determining how to best solve market challenges
• Desire to work in a fast-paced in environment
• Ability to self-manage and self-motivate

 

Behavioural Competencies: 

• Exceptional planning and organizational skill
• Strong communication and influencing skills
• Quality and result orientated
• Commercial and cultural awareness
• Interpersonal effectiveness and relationship building in multicultural environment
• Leadership and Team building

 

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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