Al Futtaim Jobs - Deputy Unit Manager | B&Q | King Abdullah Store (Riyadh, SA)

Job Requisition ID: 120901 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

ROLE PURPOSE:

Deputise for the Unit Manager. Take the lead, inspiring and motivating the team to deliver a great customer experience and achieve the most profitable store operation.

 

KEY ROLE SPECIFIC ACCOUNTABILITIES:

Sales

• Drive sales to achieve and exceed top and bottom line
• Understands local market trends, the competition and your impact on sales, costs and profit
• Utilize all available tools and systems to maximize sales and profit.

 

Store Operations

• Have a full understanding of the processes relevant to your role and store
• Take responsibility for operating in a safe and legally compliant way
• Adhere to all policies & procedures relevant of the company
• Ensure that all implementations at store level is as per agreed standards and that escalation channels are in place and understood by all store teams.

 

Customer Service

• Use all available information to make decisions through the eyes of the customer
• Communicate and engage effectively with customers, role-modelling a great customer experience
• Enhance and promote brand loyalty within the local communit.

People Management

• Manage people well everyday by following the core processes in all aspects of the employee  lifecycle

• Spot under performance quickly and manage it well by having effective performance conversations and using appropriate tools to support
• Identify talent and use tools and talent programmes to support personal growth

• Responsible for hiring, training, development of employees.

 

PERSON SPECIFIC:

Education: Graduate (Preferably Commerce, Economics, Business Admin)

Minimum Experience and Knowledge:  5+  years’ experience in store management, preferably in DIY / Home improvement.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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