Al Futtaim Jobs - Handover Specialist - Electric Car Brand | Trading Enterprises | Dubai, UAE 1 (AE)

Job Requisition ID: 120086 

 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

Handover Specialist | Trading Enterprises | Dubai, UAE

 

Al-Futtaim is proud to partner with an Electric Car Brand. AL Futtaim Automotive are now recruiting for a Handover Specialist to be based in Dubai. 

 

This opportunity will be with an electric performance car brand that’s determined to improve the society we live in. Their focus is on uncompromised design and technology. Passion and emotion drive them, electricity and innovation drive their cars. Their products are excellent, efficient, and entertaining. They innovate constantly and they are relentless in their pursuit of the best. 

 

About the job:

 

• Customer management, set expectations
• Ensure customer journey aligns with vehicle journey
• Vehicle preparation according to Polestar standards
• Handover vehicles to customers in a customer focused and tailored manor
• Welcome all Showroom visitors, log reasons for visit and forwarding to relevant team members
• Providing excellent and a delightful customer experience as per company policy and procedures 
• Attending to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly 
• Maintaining an up to date knowledge of personnel and procedures. As well as product updates and industry trends and news

 

About you:

 

• Degree education preferred, but not essential 
• A minimum of 2 years of sales experience in a customer facing role for high retail technology, progressive, client-oriented luxury retail or airline industry that can showcase their high level of customer experience acumen, strong branded experiences, drama, public speaking, teaching, sales, event planning or customer care will be positively considered
• English is essential, and Arabic is desirable.  
• Must possess Technical knowledge of automobiles, negotiation and influencing skills and a driving license
• Super service minded and solution-oriented
• Technological savvy 
   

 

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

 

Apply Now