Jobs in UAE - Senior Regional Revenue Manager AP&T at Hilton – UAE

 Senior Regional Revenue Manager AP&T at Hilton – UAE

Job Description:

The main objectives of the role are to work alongside the RDR AP&T to:

• Develop and implement Revenue Management best practices in Forecasting, Conference and Banqueting, Yield Management, Pricing, Channel/Distribution and Front Office in order to drive Profitability and Yield Premium across AP&T.
• To ensure that Revenue Management is aligned effectively with Sales, Marketing, Operations and Distribution to drive Profitability and Yield Premium.
• Work on any project that may drive incremental revenue or reduce operating costs in the region.
• Implement global or regional initiatives.
• Act as a counterpart to the RDR for consolidating data.
• Foster & develop a close/positive collaborative relationship across all functions.
• To actively contribute to the training, development and recruitment of effective Hotel Revenue teams.
• To ensure consistent delivery of high quality brand standards and best practice in all Hotels.
• To manage, motivate and develop a team of direct reports.

Planning Activities 40%

• Working with and commercial functions and operations to plan market segment and channel strategies and tactics to be applied across the area to maximize revenue.
• Monitor performance results (both internal and external benchmarks) to evaluate performance and plan activities to achieve budget and outperform the competition
• Get involved in F&B Revenue Management activities particularly with regards to forecasting and revenue planning in general.
• Conduct performance analysis to enable decision making across commercial teams and operations organizations
• Identify revenue-generating initiatives, test and prove their value, then implement them across target hotels in AP&T.
• Roll-out and maintain endorsed initiatives, RM tools and training programs
• Implement and maintain an effective revenue forecasting process across the region driving forecast accuracy and the use of forecasts in the business planning cycle
• Develop strategic alliances with major ownership & brand groups as appropriate. Participate in meetings and initiatives designed to grow the Revenue Management culture within these organizations and strengthen relationships.
• Support the set-up, rollout and commercial activity of any new openings/conversions in AP&T alongside the RDR and Revenue Management Transitions Team
• Support RDR AP&T in the compilation of key weekly/monthly reports, presentations and forecasting for the Region.

Organising Activities 15%

• Work with corporate management to develop next generation business solutions and represent the point-of-view of hotel managers and commercial teams on any projects where hotel experience and day-to-day business knowledge is required
• Work with other area commercial and operations teams to implement an integrated commercial management Plan – Implement – Measure – Review process
• Work with other commercial functions to ensure that commercial activities are executed with the highest quality through a program of quality audits and accreditations.
• Work with Operations colleagues to ensure effective relations with key property owners and groups through the provision of revenue management support and insight.

Directing Activities 20%

• Alongside the RDR, provide leadership and regular communication to, Commercial Directors/ Mgrs and on property Revenue Managers / RMCC CRMS that support managed properties, to ensure consistent and high quality support
• Support the pricing and inventory strategy decision making across the area and within commercial functions and own parts of it.
• Participate in system and process development projects & sponsor technology enhancements for Revenue Management – company wide
• Act as revenue sponsor for all initiatives designed to enhance total revenue.

Staffing Activities 10%

• Alongside the RDR support in the recruitment of revenue management and key Commercial positions.
• Participate in recruitment and succession planning efforts on behalf of the hotels.
• Maintain strong relationships with regional and corporate sales, marketing, eCommerce and operations personnel.
• In conjunction with the AP&T Revenue Management Team ensure that achievements arerecognised.

Controlling Activities 15%

• Maintain strategic alliances with Global Database Management, HRCC, Distribution & Channel Management, and other important Distribution centers on behalf of hotels within their jurisdiction.
• Alongside the RDR, manage team cost budgets to ensure spend is in line with authorised levels and any exceptions are authorised

Job Requirements:

Education:

• Currently holding Revenue Manager, Director Revenue Management or Commercial

Relevant Experience:

• 4 year college degree required or equivalent

Technical Knowledge/ Skills/ Training required:

• Achieve or exceed total achieved revenue and market share versus budget / targets for AP&T. Achieve or exceed total profit achieved versus budget for AP&T. Achieve or exceed Yield Premium Targets as per the Balanced Scorecard. Achieve or exceed percentage of revenue opportunity available (C&E mix, market segment mix and overbooking). Deliver accurate forecasts with a robust Risk and Opportunities document across AP&T.
• Support RDR AP&T to achieve or exceed upsell targets at check-in and reservations
• Support the establishment and progression of Centre’s of Excellence/SWAT’s within the Hotels to cover key areas of our business.
• Support the implementation of Commercial Focus Planning and Execution framework.
• Support New Openings and ensure follow-up on activities as per the Zero to Hero dashboard reporting.
• Complete Key Reporting/Administration for AP&T on behalf of the RDR that supports the Region and key Forecasting/Commercial Focus and Risk and Opportunities activities for AP&T.
• Achieve or exceed mystery shopping, Reservations, Front Office to meet Balanced Scorecard targets.
• Excellent oral and written communication skills
• Excellent organisation skills
• Ability to work well under deadline pressure and/or travel
• Ability to adapt to extensive travel or schedule changes
• Appropriate professional appearance and demeanor.
• Ability to deliver presentations in a concise, well-organised manner.
• Ability to perform critical analysis.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Strong experience or adaptable training in the use of automated systems, personal computers and software programs.
• Experienced as a Revenue Manager/DRM on property for at least 2 years.
• Ability to multi-task.

To Apply:
https://jobs.hilton.com/job/Senior-Regional-Revenue-Manager-AP%26T/J3M0QV6GDF1FVLBNSNK

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