Al Futtaim Jobs - Assistant Facilities Manager - Retail Shared Service - Cairo Festival City (Cairo, EG)

Job Requisition ID: 35762

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

About the Position

Role Purpose

The Facilities Supervisor will be responsible for the Total Facilities Management of the retail stores, offices, warehouse etc. facilities owned/leased by Alfa Egypt for Trading. He/she will have to look after both Soft and Hard services for example MEP, Housekeeping, Pest Control, Security Services, Fire Protection Systems, CCTV and Access Control and the Annual Maintenance Contracts and will challenge the third party service providers as per the agreed SLA/KPI.

The JH will also be responsible for all the general maintenance in the mentioned facilities and will implement the Al Futtaim overall health and Safety standards across all facilities.

 

Key Accountabilities

• Planning and Implementation

JH shall play an effective role in planning and implementation of system through which LM would assess to the MEP maintenance carried out at various outlets in Egypt. He would also evaluate safety and security conditions in the stores and report to SM and LM

• Supervision and Monitoring

The JH will ensure that the PPM services records are maintained, accountable to the service level feedback from the third party service providers and the service reports forwarded to LM

JH need to attend meeting with security staff and SM to thrash out the issues and agree on corrective and reactive maintenance

• Prevention

It is important for JH to identify and reach to the root cause of the problem and propose a solution that would ensure to prevent recurrence

• Plan Security

The JH shall be responsible for  planning safety measures to prevent the loss, theft or damages and shop lifting incidences at business units

• Management of Third Party Service Providers

The job holder shall arrange outside third-party vendors to quote and specify the scope of works if required tasks which are not

• Budgeting and Finance

The JH must be involved in the annual business planning

will also manage monthly budgets

JH will be sometimes if required will create PO and will track invoices and will make sure the work is completed with allocated SLA and invoiced by the Service Provider

• Helpdesk Management

The JH will be responsible to manage helpdesk and FM related software’s i.e. CAFM  

• Asset Management

The JH will have to manage all the MEP and other assets will be tracking the same in the CAFM to make sure assets are maintenance properly

 

About You

Education: Technical Diploma/ Facilities Management Education and affiliation with an FM body ( i.e. BIFM, IFMA etc.) will be a big plus

Minimum Experience and Knowledge:  3 - 5 years in Retail Facilities Management in the same role in Egypt is a must requirement

Job-Specific Skills: Strong hands on experience on MEP, Security Systems plus have a very good knowledge of Egypt market in terms of service providers, property owners, Civil Defense licensing and approvals, costing, tendering etc.

Must have an excellent CRM skills and must have the do it nature all the time

Language Skills: Must have excellent written and oral English speaking capabilities

IT Skills: Strong MS office skills are required as extensive reporting will be required from the JH

Helpdesk Management software knowledge is a must as the JH will be handling CAFM on daily basis

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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