Jobs in UAE - Customer Service Representative at Gulf Connexions – UAE
Customer Service Representative at Gulf Connexions – UAE
Job Description:
- Build and promote branch identity and drive sales.
- Handles customer issues in person or over the phone in relation to their banking product or service.
- Advising customers on all types of enquiries such as; balance enquiries, credit card applications, card management & internet banking.
- Identifying and agreeing on the right solution for the customer through the bank’s products and services.
- Deliver efficient and quality customer service to all customers.
Job Requirements:
Education:
- Bachelor’s degree in a relevant field is preferred but not essential
Relevant Experience:
- A minimum of 2 years’ experience in a customer service environment preferably from the banking industry.
Technical Knowledge/ Skills/ Training required:
- Must have an excellent degree of fluency in both written and spoken English and Arabic language.
- Excellent communication skills and an ability to problem solve, identify solutions and provide superior customer service.
- Strong analytical skills.
- Ability to work independently as well as collaboratively in a team environment.
- A high degree of drive, motivation and enthusiasm is required for this role.
- The ability to work in a busy, commercial, competitive and result driven environment
To Apply:
http://www.gulfconnexions.com/jobs/customer-service-representative
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