Technical Assistant, Technical Operations (Ft Worth, TX, US)
Location: DFW Admin Bldg AFD (DFW-AFD1)
Additional Locations: None
Requisition ID: 29667
Join us for a career with endless possibilities.
Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.
You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.
What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.
Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence
The Tech Op Training Librarian manages all printed materials used for instructor-led courses taught to students internal and external to American Airlines. The librarian is responsible for ensuring that the requests for training material are received, processed and distributed to the appropriate recipients. The librarian will distribute digital material via USBs as needed.
Specifically, you’ll do the following:
- Manage print requests received via multiple sources
- Efficiently Interface with department members to meet requests promptly
- Process print material shipping via FedEx or company email as necessary
- Provide reports for processed printing activity as assigned
- Utilize opportunities to improve work performance
- Assist with the posting of course plans, documents/forms, and videos on Tech Ops Training website
- Assist with the management of the Designated Trainer database
- Manage the printing of small-batch specialty print requests
- Demonstrate efficient use of all necessary computer systems
- Process completion certificates
Required Qualifications
- Minimum typing skill of 30 wpm
- Above average interpersonal, oral/written communication and analytical skills
- Ability to interact effectively with diverse customer base
- Proficient with MS Office products
- Ability to learn new software applications and apply knowledge
- Ability to compose routine correspondence
- Ability to prioritize work functions and organize effectively
- Basic understanding of SharePoint and web page posting and functionality desired but not required.
- Must be able to work overtime as required
Additional Locations: None
Requisition ID: 29667
Apply Now
No comments: