Representative, Administration Center (Tulsa, OK, US)
Location: TUL Mtc & Engr Base (TUL-MNTC)
Additional Locations: None
Requisition ID: 32221
Join us for a career with endless possibilities.
Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.
You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.
What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.
Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.
This job is a member of the Maintenance Team within the Integrated Operations Division. This position will be responsible for providing clerical administration support for the Tulsa Maintenance Base team members.
Specifically, you’ll do the following:
- Prepares and maintains various department reports, including weekly headcount reports
- Responsible for all aspects of AutoTA and WorkBrain daily inputs, including time coding and shift schedules
- Maintains current crew lists, processing overtime, shift swaps, and vacation with union represented bid lists
- Provides front desk telephone and phone coverage, including walk up inquiries
- Greets and directs base team members and external visitors
- Maintains office supply inventory and initiate department supplies order when necessary
- Submits transactions for computer and system access and password resets
- Sorts and files data and correspondence
- Interacts with all levels of management and front line team members
- Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display area (SIDA), if applicable
- Must be able to secure appropriate airport authority and/or US customs security badges, if applicable
Required Qualifications
- High School diploma or GED equivalency
- Prior office experience
- Knowledge of the applicable workforce collective bargaining agreements, for IAM and TWU
- Knowledge of Microsoft office to include Excel, Word, Outlook, etc.
- Broad understanding of Workbrain, AutoTA, Staff Admin payroll and other time and attendance applications
- Ability to maintain confidentiality with team member files and payroll data
- Ability to prioritize and organize work functions effectively
- Ability to exercise good judgement and work under time constraints with professionalism, efficiency, patience and tact
- Minimum typing skill of 25-49 WPM, as required
- Ability to prepare correspondence and format reports
Additional Locations: None
Requisition ID: 32221
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