Senior Manager, Workers Compensation (Ft Worth, TX, US)

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 27674 

Overview

Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

 

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 

 

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

 

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

Responsible for the management and development of the American Airlines Workers’ Compensation program. In addition to Workers’ Compensation claims and jurisdictional expertise, this position requires critical thinking and problem solving skills to make decisions based on risk analysis, company goals, work force initiatives and claim related issues.
This position is also highly collaborative with the ability to work with cross functional business partners to resolve problems and implement solutions. The candidate must have excellent team building skills with the ability to collaborate and build trust with all levels of leadership, business partners and front line team members. This leader must engage the Workers’ Compensation team toward continuous improvement.

 

Specifically, you’ll do the following:

• Lead, inspire, and manage the Workers’ Compensation team; direct report includes two Regional Claims Managers and one data analyst
• Direct WC Third Party Administration (TPA) and vendors from a strategic level. Monitor performance, ensure commitments of contract and establish expectations and metrics
• Strategize on workers compensation annual insurance renewal process, collateral and risk reduction to include gathering payroll for renewal and audits, state reporting and premium payments
• Provide training and guidance to all departments on best practices for managing Workers Compensation process to include adherence to state laws and union contracts and return to work program
• Design and implement all Workers’ Compensation policies and programs
• Recognizes areas for improvement of processes and collaborate across department boundaries to implement solutions
• Drive Workers’ Compensation related projects and tasks from a technical claims and risk perspective
• Coordinate regular stewardship reviews and ensure accountability of business partners to ensure company goals and initiatives are met
• Lead Workers Compensation data integration with TPAs, data partners and vendors
• Participate in budget preparations and financial compliance activities

About The Job (Continued)

• Provides continuous improvement of existing reports/tools
• Collaborate with the ADA team to execute a comprehensive RTW program to include transitional duty and implement goals and objectives of the program
• Drive collaboration with Government Affairs for legislative initiatives
• Performs duties as requested by Managing Director
• Assigned responsibilities may vary based upon department growth and evolving operation

Qualifications

Required Qualifications

• Five years or more Workers Compensation claims experience
• Four year degree
• Minimum of 3 years prior leadership
• Strong verbal, presentation and written communication skills
• Proficient information technology skills
• Ability to make immediate, knowledgeable decisions
• Ability to execute multiple projects concurrently and prioritize opportunities in a fast-paced environment
• Strong organizational and analytical skills
• Ability to work independently and as a team member
• Ability to build collaborative relationships with others

Additional Locations: None
Requisition ID: 27674 

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