Supervisor, Aircraft Line Maintenance Hub (Chicago, IL, US)
Location: ORD Hgr 1 (ORD-HGR1)
Additional Locations: None
Requisition ID: 30436
Overview
Join us for a career with endless possibilities.
Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.
You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.
What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.
Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.
About The Job
This job is a member of the Line Maintenance Team within the Integrated Operations Division. This position will be responsible for overseeing aircraft maintenance technicians in the repair and return to service of American Airlines’ aircraft. Supervisors are front line leaders of people in the safe, compliant and timely return to service our aircraft. They do this by effectively managing the workload, resources, and work relationships of both internal customers & support groups and external regulatory authorities & vendors.
Specifically, you’ll do the following:
- Guides and directs terminal and/or hangar aircraft maintenance through crew chiefs and leads
- Oversees the implementation of the organization's plans, processes, policies, and procedures
- Ensures crews are efficiently utilized to accomplish the operation’s workload
- Meets company objectives in accordance with company policies and procedures
- Responsible for timely and comprehensive communication flow to the workforce
- Maintains effective work relationships with airport management, FAA, TSA, other government agencies, suppliers, and similar groups
- Collaborates with other supervisors to accomplish directives and objectives
- Identifies and takings steps to correct unsatisfactory results
- Identifies training and development needs of AMTs within span of control
- Provides effective feedback for crew chief and lead coaching/development
- Effectively works with union leadership and workforce
Qualifications
Required Qualifications
- High School diploma or GED equivalency
- 3 to 4 years of aircraft maintenance experience
- Must pass FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
- FAA Airframe & Powerplant Certificate
- A&P License
- Knowledge of functional area
- Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
- Ability to supervise management, non-management and contract labor work groups
- Ability to concurrently handle multiple responsibilities
- Strong interpersonal and PC skills
- Ability to concurrently supervise multiple areas of responsibility
Qualifications (Continued)
Preferred Qualifications
- Associates or Bachelor’s degree in business or technical field or equivalent work experience
- 2 years of a successful track record of management in maintenance and/or production environments
- 3 years hands-on experience in the repair or manufacture of large transport category aircraft
Additional Locations: None
Requisition ID: 30436
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