Al Futtaim Jobs - Business Analyst | Group Automotive | Dubai, UAE (Dubai, AE)

Job Requisition ID: 40294 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

Job Title:              Business Analyst

Reports to:          Head of CRM

Department:      Marketing, Automotive Division

 

Job Description:

• This role is for a Business Insights Analyst that is responsible for developing a standardized suite of business reports, in the functional areas of Sales, Leads, Operations, Service, Customer across the entire Automotive organization (UAE and Overseas).
• In this role, the incumbent would manage and continually develop the proprietary Al-Futtaim Automotive Insights & Analytics platform (developed on Tableau & Alteryx). This would entail, Master Data Maintenance & Hygiene, Report / Dashboard Creation, Reports Visualization and Advanced Analytics models.

 

Key Responsibilities:

Performance Reporting-

• Daily/Weekly Sales Performance KPI reporting by brand
• Monthly Sales/ Service Dashboards
• Quarterly and Annual reporting scorecards
• Extract/generate periodic customized/standard reports as required
• Process behaviours and TAT
• Synthesize information from various sources- i.e. Fastrack, SAP, BI to prepare reports as required
• Where required, perform excel analysis and prepare reports.

Market Analytics-

• Competitor Analysis
• Market Share/ Segmentation
• Market Positioning
• Market Analytics
• Business Development Strategy

Customer Analytics-

• Customer demographics and profiling
• Prospect Scoring
• Customer Segmentation
• Attribution Modelling
• Behavioural Modelling
• Trend analysis
• Mystery Shop Analysis
• CSV analysis and reporting

 

MIS and Data Management-

• Preparation of monthly reports and presentation for management board.
• SWOT and GAP analysis
• Sales/ Marketing Campaign Evaluation
• Perform cost benefit analysis to prepare business case
• Root cause analysis and Insights.

Insights Platform Development/ Support-

• Continually develop the Automotive Insights Portal
• Work with Brands / Businesses on the adoption and usage of the platform
• Develop new delivery channels (such as mobile app) for the insights platform

Data Integrity and SOP’s-

• Manage system ‘clean up’ initiatives
• Develop Standard Operating Procedures
• To compile and maintain flowcharts of all SOP’s used by the group and to ensure these are common BU to BU To provide support to BU’s requiring information and guidance on SOP compliance

 

Qualifications, Experience & Skills:

Minimum Qualifications and Knowledge: Excellent IT skills including expert knowledge and experience of database structures, Analytics systems (preferably Tableau & Alteryx) and advanced Excel skills.

Graduate – Preferably, Marketing/ Business related.

 

Minimum Experience:  5years similar experience (at least 4 years Analyst experience)

Job-Specific Skills:

• Highly numerate with superb analytical ability and knowledge of analytical tools.
• Excellent data management skills
• Problem solving skills

Behavioral Competencies: Good Communication skills, Team Player, Enthusiastic, Hard Working and Adaptable

 

KGM

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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

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