Al Futtaim Jobs - Partsman | Al Futtaim Lexus | Dubai (Dubai, AE)

Job Requisition ID: 39718 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

Al-Futtaim Automotive’s customer centric approach, international standards and value-adding business philosophy enables us to be the automotive company of choice across all of the territories in which we operate. An innovative leader in the automotive industry, Al-Futtaim Automotive Group has a widespread and well-developed distribution network currently operating in 11 countries across the Middle East, Africa and Asia. Al-Futtaim Automotive Group is proud to represent some of the world’s most popular and desirable automotive brands.

 

About the Position:

We are currently in need of a Partsman to join our Al Futtaim Lexus team in Dubai.

As part of our Parts team, you will be responsible to fulfil the needs of the customers who visit the workshop and Parts Sales Centre by understanding their requirements, identifying the parts required from the parts catalogue and performing the sales transactions in the computer system.

Specifically, your key responsibilities are as follows:

• Advises the customers on replacement of related parts and benefits of using genuine parts.
• Ensures that the quotations, sales orders, sales returns, warranties and application of customer discounts are performed as per the standard operating procedure.
• Follows-up back-orders so that customers receive timely information on the status of back-ordered parts and ensures that such parts are delivered to the customer on the promised date.
• Inspects all received items on delivery to the warehouse to ensure that they meet quality standards and are in accordance with orders placed.
• Arranges transportation and packing material for parts to be dispatched to the branches to ensure they reach their destinations without damage.
• Ensures that warehouse systems and targets are achieved and that parts are stored according to the storage / bin systems that are in place.
• Participates in annual stock checks and prepares discrepancy reports to enable Warehouse Manager to take corrective action if required

 

About You:

The ideal candidate for this role should possess a good general level of Education and should have at least a minimum of 3 years’ experience within spare parts operations, preferably in an automotive parts sales counter. You should have the ability to build and maintain friendly, warm relationships with customer. You should have excellent computer skills and knowledge of SAP is preferred.

You should also be able to display excellent communication skills with an ability to demonstrate a positive, enthusiastic and friendly attitude while being able to work in a team.

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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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