Al Futtaim Jobs - Assistant Operations & Technology Manager | Corporate Services | Dubai (0, AE)

 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

About the Role

We are currently looking for Assistant Operations & Technology Manager to support the L&D Operations & Engagement Manager in daily operational duties including facilities and resource management, administration, reception, analysing data including financials specific to the operations of Al Futtaim Learning Center and Automotive Academy. This role is responsible to train and supervise administrators on the correct usage of iGrow.

 

Role includes: Customer Management, Data analysis, Reporting, LMS supervision and Financial Acumen

 

About the Responsibility

 

• To drive monthly audits on learning history through iGROW to ensure accuracy of data manually recorded is uploaded into the system. Introduce corrective and preventive measures to increase data precision and to trouble shoot any issues

• Monitor administrators submit activity summary report on 5^th of each month to ensure levy usage per division is recorded properly. Reporting on the Learning history and  Instructor led days/ training hours.

• Responsible to maintain an impeccable stakeholder management with HRBP’s, Head of businesses and L&D Leadership  

• To drive and participate in vendor partner selection adhering with Group Procurement Policies. Responsible to ensure selection is in compliance with Quality Standards.

• Ensure accuracy of submission from administrators of learning records such as venue bookings, daily training activity, overtime of external staff for finance purposes and recording

• Design and maintain a training evaluation feedback mechanism that can be implemented across L&D and ensure it is in place for all trainings conducted in the learning center.

• Quality checks for the ‘Learning Centre’ email account ensuring each employee request is logged (Create log spread sheet), recorded and the request is met. 360 degree follow up and closure of any requests / issues reported. Create template for communication once the request is received and completed. In 24 hrs this template is communicated as a response.

• Ensure the establishment of the Quality Management system and its implementation is in accordance with ISO 9001:2015

• Responsible for the Learning Management System (iGrow )

 

About the Requirements

Minimum Qualifications and Knowledge:

Bachelor’s Degree in related field preferred

Learning Operations or Learning advisor experience essential

Project Management or Lean certification is an advantage

Finance qualification, SAP experience desirable

 

Minimum Experience & Knowledge: 

3 yrs. Experience within similar role 

Project Management

Good presentation skills

Financial Management and SAP experience

Strong Analytical skills

Exemplary customer service

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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