Al Futtaim Jobs - Equipment & Value Added Products Manager | Al Futtaim Aftersales | Dubai (Dubai, AE)

Job Requisition ID: 42714 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

Al-Futtaim Automotive’s customer centric approach, international standards and value-adding business philosophy enables us to be the automotive company of choice across all of the territories in which we operate. An innovative leader in the automotive industry, Al-Futtaim Automotive Group has a widespread and well-developed distribution network currently operating in 11 countries across the Middle East, Africa and Asia. Al-Futtaim Automotive Group is proud to represent some of the world’s most popular and desirable automotive brands.

 

About the Position:

Automotive Aftersales Services UAE is currently looking to recruit an experienced Equipment & Value Added Products Manager to manage the expected growth and the activities of AutoEquip Service Division for smooth, efficient and profitable operations.

 

Reporting to the Divisional Manager, your key responsibilities are as follows:

• Ensure consistent growth in business volumes to achieve company budget objectives of increasing turnover, profit, gross margins
• Ensure satisfactory financial performance, namely turnover, gross margin and expense control to achieve company’s budgetary objectives.
• Approve special discounts applicable to finalize the invoice amount.
• Ensure top quality work job by matching principals’ repair standards. Enhancing Customer Satisfaction and diminish return jobs.
• Use of recommended tools, equipment and material.
• Ensure high level of productivity to increase profits and quick turnover of job.
• Ensure customer satisfaction for enhanced business levels and Customer Retention
• Develop contacts to gain new customers, retain existing customers and obtain favourable response from Insurance Companies / institutions to increase turnover and profits.
• Workflow management and approval of quotations, sublet jobs, warranty claims, order study, discount etc.
• Develop the team to a level of proficiency that enables them to deliver outstanding quality of service.
• Comply with the ALAC Quality Management System and participate with organization’s improvement activities
• Carry out work with care ensuring not to endanger the life either of themselves or others by theirs acts or omissions whilst complying with health and safety requirements of the company and preventing any harm to the environment.
• Ensure the establishment, documentation, implementation, standardization and sustenance of processes for the effectiveness of QMS in order to emphasize in achieving customer satisfaction, product quality & process improvement.

 

 

About You:

The ideal candidate for this role will possess Diploma/Degree in engineering with Post Graduate in Management. You must have 5 to 7 years relevant experience in an automotive workshop equipment environment out of which 2 years at managerial level. 

 

Ideally, we are looking for the following job-specific skills: 

• MSOffice
• SAP Production
• Problem solving & diagnostic skills.
• Decision Making
• Negotiation skills
• Analytical
• Customer Orientated

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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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