Jobs in Egypt - Key Account Manager at ABB

Key Account Manager at ABB

Location: Nasr City

Job Description:

  • Representing ABB as one key face to the Strategic Accounts.
  • Involving the main ABB stakeholders in the planning phases insures their buy-in for the implementation.
  • Strengthening the customer relationship through direct communications.
  • Maintaining and promoting ABB high quality standards.
  • Developing awareness to customer for all ABB products and service availability.
  • Supporting ABB Team to secure business growth and profitability.
  • Directing communications & Coordination with the ABB Global Key Account Managers.
  • Establishing Targets and KPI’s to ensure fulfillment of ABB strategic objectives with the Customer.
  • Conducting customer satisfaction surveys to identify performance gaps and or opportunities.
  • Using the ABB term (SWOT / Strength- Weakness – Opportunities – Strength) to analyze and update the strategy with the customer.
  • Providing evaluation of the business climate and its effect on sales goals.
  • Monitoring and reporting on product issues.
  • Evaluating feeder factory performance and identifying issues that may affect sales performance.
  • Assisting all BU’s in their plans and budget towards his key accounts.
  • Setting up account capture strategy for each project.
  • Implementing and developing the account plan.
  • Setting consistent marketing skills and capabilities for the account team.
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Job Requirements:

  • A Bachelor’s degree in Engineering.
  • Minimum of 15 years including at least 5 years in a managerial position.
  • Previous work experience in Project management, Sales and Business management and Commercial & Legal consultancy Background is a plus.
  • Excellent understanding of customer’s organization, culture, vision, buying behavior and processes.
  • Previous Account Management experience within ABB coupled with knowledge of ABB capabilities, product and solution is a plus.
  • Well acquainted with the local rules to avoid any unforeseen future problems.
  • Proficiency in both spoken & written English language is required.

To Apply:

https://new.abb.com/jobs/details/EG67329338_E21

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