Jobs in Egypt - RSA Channel Operations Analyst at Dell

RSA Channel Operations Analyst at Dell

Location: New Cairo

Job Description:

• Manage Deal Registration, Case management and Partner on-boarding
  • Make necessary outbound calls to Sales and/or Partners to resolve issues, answer questions and help facilitate an ease of doing business – Mostly email based
  • Channel System Support for internal & external users for Partner Central and MyQuotes
  • Channel System Training for internal & external users
  • Maintain account profiles on both current and new channel partners

Job Requirements:

         Education:

• Bachelor degree in Business Administration or related fields

  Relevant Experience:
  

• 0-2 Years of working experience

Technical Knowledge/ Skills/ Training required:            

• ​Flexibility working in shifts
• Fluent in English
• Proficient in Microsoft Office applications
• Strong customer service skills
• Strong sense of urgency, excellent follow-up
• Detail oriented and proactive, self-motivated
• Interpersonal and Conflict resolution skills
• Effective written and verbal communications skills
• Salesforce and SAP knowledge is a plus

        To Apply:
https://jobs.dell.com/job/cairo/rsa-channel-operations-analyst/375/14067531

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