Jobs in Egypt - Senior Advanced Customer Support Engineer –Financials Functional at Oracle

Senior Advanced Customer Support Engineer –Financials Functional at Oracle

Location: Heliopolis

Job Description:

Works with the client to understand requirements, functionality and business processes
Translate customer requirements into deliverable products and services
Provide functional assessment of implemented solutions, with recommendations for enhanced processes, best usage of Oracle applications features and better performance results
Develops test plans, procedures and running the tests accordingly
Support Oracle Financials products and services in line with the contractual agreement
Works with support to resolve Customers SRs.
Conduct knowledge transfer sessions both within the Oracle team and to end users.
Work closely with the technical team and delivery leaders to provide engagements work estimates and drive excellence in functional work.
Ensures that new services are appropriately captured and put in ACS corporate repository
Proactively maintains knowledge of Oracle’s current and future products/solutions offerings for the specified Financials area.

Job Requirements:

Relevant Experience:

Technical Knowledge/ Skills/ Training required:

Experience with multiple Financials applications is a plus – especially Oracle EBS and Oracle SaaS
At least 2 years in implementing Financials SaaS applications
At least (1) full life cycle implementation of Oracle’s Cloud SCM solutions
Strong functional knowledge of Oracle Financials modules: General Ledger, Accounts Payable, Accounts Receivable, Asset Management and Cash Management, Budgeting and Planning
Good understanding of Sub-ledger Accounting (SLA) and Financial Accounting Hub (FAH)
Previous consulting experience
Business analysis, requirements gathering, and workshop leadership skills
Oracle Cloud Certification is a plus

To Apply:
https://oracle.taleo.net/careersection/2/jobdetail.ftl?job=19000KUS&tz=GMT%2B02%3A00&tzname=Africa%2FCairo

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