Jobs in Egypt - Technical Account Representative (TAM) at Oracle
Technical Account Representative (TAM) at Oracle
Location: Heliopolis
Job Description:
- This position will provide customers with regular assessments on the domains of strategy, process, governance, people and technology accompanied by recommendations for improvement in each area.
- The ATAM will act as the primary liaison between Oracle, the customer, and the system integrator with respect to the implementation.
- He/she will serve as Oracle’s support/services lead to the customer and provide business process, application functionality, technology, and implementation expertise by delivering a combination of business specifications analysis, technical consulting and project management skills.
- The TAM is responsible for escalating issues across multiple business units within Oracle (e.g. Technical Support, Expert Services, Sales, Consulting, Product Development, etc.) and marshalling resources as necessary to resolve problems.
Job Requirements:
Relevant Experience:
- 7 – 10 years of professional Information Systems implementation experience.
Technical Knowledge/ Skills/ Training required:
- Demonstrated experience in package systems implementation (CRM, ERP, Consulting experiences).
- Understanding of various technical architectures and operating systems including web-based applications, networks, RDBMS (Oracle, DB2, MS SQL Server), etc.
- Project Management (PMP) certification or extensive Project Management experience across global and diverse organizations. Industry experience is desired.
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