Jobs in Egypt - Customer Care Advisor at Vodafone
Customer Care Advisor at Vodafone
Location: Smart Village
Job Description:
- Act as a front-line interface with customers of Vodafone Egypt
- Handle all sorts of queries relating to our products and services
- Listen attentively to support,offer solutions and alternatives
- Provide accurate, valid and complete information by using the right methods/tools
- Resolve customer’s inquiries within a timely manner
- Handle and follow up on customers’ complaints
- Value customer experience
Job Requirements:
Technical Knowledge/ Skills/ Training required:
- speak very good English
- have the right attitude and flexibility
- have good communication skills
- are a fast learner and self-motivated
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