Jobs in Egypt - E-Commerce Sr. Specialist at Vodafone

E-Commerce Sr. Specialist at Vodafone

Location: Smart Village

Job Description:

  • Deliver digital sales and increase in performance
  • Manage the plan for maximizing digital sales and digital spend
  • Manage Terminals and lines calendar in order to plan for digital implementation and experience.
  • Manage relevant offering to accommodate customer phase, penetration and their potential
  • Setting clear SLA between E-Shop stakeholders (content team and operations team)
  • Ensure all digital sales targets are met.
  • Manage the analysis of digital trends and changes related to consumer / business behaviors and competition moves as well as the progress and achievements of organizational KPI considering costs, fees and commissions.
  • Develop and own the consumer / enterprise Communication
  • Managing the Marketing communication spend
  • Identify the ideal targeting criteria for the target market according to the nature and type of deal.
  • Manage the communication channel and approach as per the co-branding agreement.
  • Keep a knowledge base of the different campaigns tools and approach and their relevance
  • Utilization of the different social media platforms and act based on data analysis to optimize conversion rates

Reporting

  • Forecasting of monthly digital sales target along with seasonality analysis
  • Daily, weekly, and monthly reporting of progress in terms of:
  • Revenue
  • Order value
  • Penetration from retail sales
  • Margins
  • Stock availability
  • Overlooking operations team performance in order to identify areas of improvements and efficiencies.
  • Stakeholder management
  • Manage and Engage with internal stakeholders including Managers and head of functions

o    Digital Marketing

o    Retail

o    Terminals

o    Marcom

o    ADSL & MBB

o    Operations team

o    E-Shop warehouse

o    Segments (IN, Flex, and RED)

o    CVM

Job Requirements:

Technical Knowledge/ Skills/ Training required:

  • Commercial, Sales, Marketing and operational experience
  • E-commerce background
  • Product Management skills
  • Communication / presentation/ analytical skills
  • Negotiation and collaboration skills.
  • Customer centric.
  • Set plans and achieve targets
  • Strong stakeholders management

        To Apply:
https://vodafone.taleo.net/careersection/2a/jobdetail.ftl?job=CAI0000H1&tz=GMT%2B02%3A00&tzname=Africa%2FCairo

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