Jobs in Egypt - Customer Care Agent at Vodafone

Customer Care Agent at Vodafone

Location: Smart Village

Job Description:

Act as a front-line interface with customers of Vodafone Egypt.
Role involves responding to customers over the phone and resolving their inquiries.
Own and manage the client relationship: resolving calls efficiently and effectively.
Ensure service level agreements are met and maintained.
Work as part of a team to ensure offering world-class Customer Service at all times.
Communicate positively with all involved parties in order to facilitate customer’s reception of the expected distinguished service.
Use the job tools (telephone and computer) effectively.
Accuracy in handling all assigned tasks.
Maintain professional work relationships with colleagues, supervisor and manager.

To Apply:
https://careers.vodafone.com/job/customer-care-agent-in-egypt-jid-7542

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