Jobs in Egypt - Technical Writer Advisor at Dell

Technical Writer Advisor at Dell

Location: New Cairo

Job Description:

  • Writes edit structure and develops new modules for software or hardware with advanced level of complex features or components.
  • Facilitates the creation and owns the delivery of internal and external customer documentation, which may include roadmaps, training documentation, support knowledge base articles, newsletters, etc.
  • Collaborates with Product Managers, Engineering, and other stakeholders to align deliverables across the overall Live Optics portfolio.
  • Produces products that conform to the company documentation and quality assurance standards.
  • Recommends formats responsive to technical and customer requirements.
  • Develops a solid working knowledge of technical domain and product content.
  • Moderate level of complex work without daily direction by management.
  • Ability to manage multiple projects that are relatively complex in scope.
  • May train and coach lower level team members.
  • Performs as a project lead within the department and communicates status of deliverables to stakeholders and leadership.

Job Requirements:

Relevant Experience:

  • Typically 4-6 years related professional experience with a Bachelor’s degree; 2-4 years with a Graduate degree; or equivalent experience

Technical Knowledge/ Skills/ Training required:

  • Has thorough understanding and knowledge of technical writing and editing.
  • Has a thorough knowledge and understanding of computer technology (internal components/hardware) and is able to learn new technical concepts quickly.
  • Exhibits superior knowledge of grammar, spelling, and punctuation.
  • Understands the need to set multiple priorities and goals and manage work independently.
  • Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways.
  • Exhibits strong communication and interpersonal skills.
  • Understands goals and strategies necessary for achieving high standards while still meeting deadlines and keeping costs down.
  • Dedicated to meeting the expectations and requirements of internal and external customers.  

        To Apply:
https://jobs.dell.com/job/cairo/technical-writer-advisor/375/13990540

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