Jobs in UAE - Tech Cloud Customer Success Manager at Oracle – KSA
Tech Cloud Customer Success Manager at Oracle – KSA
Job Description:
- Drives our Cloud customers fast adoption of the Cloud acquired, throughout the entire EMEA Teritorry (main focus is on UK customers, but customers can be anywhere in EMEA).
- This includes customer onboarding (technical hands-on workshops or use case workshops), architectural advisory, use cases selection and growth and implementation guidance (best practices, how to’s), educate customers on new features / services/ use cases
- Identify potential for growth and work with the Account team to successfuly close this
- Driving high customer Satisfaction through the adoption of the Oracle IaaS
- Partner with internal Oracle stakeholders to align account activities with the customer’s business case and strategy
- Monitor and identify adoption and utilization trends, provide recommendations based on risk and customers’ business needs
- Be the Cloud Specialist in the respective area of expertise
Job Requirements:
Technical Knowledge/ Skills/ Training required:
- Drives our Cloud customers fast adoption of the Cloud acquired, throughout the entire EMEA Teritorry (main focus is on UK customers, but customers can be anywhere in EMEA).
- This includes customer onboarding (technical hands-on workshops or use case workshops), architectural advisory, use cases selection and growth and implementation guidance (best practices, how to’s), educate customers on new features / services/ use cases
- Identify potential for growth and work with the Account team to successfuly close this
- Driving high customer Satisfaction through the adoption of the Oracle IaaS
- Partner with internal Oracle stakeholders to align account activities with the customer’s business case and strategy
- Monitor and identify adoption and utilization trends, provide recommendations based on risk and customers’ business needs
- Be the Cloud Specialist in the respective area of expertise
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