Engineer/Senior Engineer, IT Network Infrastructure (Ft Worth, TX, US)

Location: AA Headquarters 2 (DFW-HDQ2) 
Additional Locations: None
Requisition ID: 37303 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Enterprise Technology Services team, within the IaaS Division.

The WiFi Network Engineer is responsible for supporting IT verticals and business units in implementing new applications and making network modifications as part of assigned projects and delivery.  Responsible for the analysis, design, and implementation of the airline’s wireless network solutions within the defined architectural framework, as well as managing network projects, preparing and defending network funding proposals.  

What you'll do

• Designs and implements wireless network systems to facilitate cost efficient, secure, and reliable communications throughout the company and with outside service providers
• Creates detailed network designs that meet the customer requirements (including physical and logical) of complex network systems to meet the functional objectives of the business
• Writes/engineers network device configuration scripts with associated change documentation to meet project goals and deadlines
• Establishes processes to test applications and devices before planned network deployment to quantify their performance and recommend steps to ensure they are optimized
• Serves as a technical resource providing guidance and advice to associates on wireless, data, voice, and mobile network capabilities for utilizing the full capability of technology in designing effective solutions
• Plans and leads broad-scope network projects, ensuring their timely and successful completion

What you'll do (cont.)

• Makes recommendations regarding improvements to network operations, project planning, and project implementation
• Conducts network performance analyses as required to support delivery of projects
• Authors and maintains network documentation, including that for standards, processes, network security, topology, and inventory, to ensure high quality service and support on an ongoing basis
• Demonstrates a spirit of teamwork and personal responsibility to promote the sharing of knowledge and expedite the accomplishment of assigned tasks
• Prepares, submits, and defends budgetary and business case analyses leading to funding and implementation of enhancements to network systems
• Implements network changes during appropriate change windows (after hours)
• Provides on-call, second-tier support for the company's wireless data network, to maximize network availability
• Participates in on-call support escalation rotation

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Telecommunications, Engineering or related technical discipline, or equivalent experience/training
• 3 years of experience as a systems or infrastructure engineer, working directly with wireless network technologies at an enterprise scale

Preferred Qualifications- Education & Prior Job Experience

• 5+ years of experience as a systems or infrastructure engineer, working directly with wireless network technologies at an enterprise scale

Skills, Licences & Certifications

• Wireless networking certification or in process of attaining wireless certification with Cisco and/or Aruba or certification with CWNP organization preferred
• Advanced knowledge of Cisco wireless controllers, Cisco access points, Cisco ISE, Cisco routers, Cisco L2/L3 switches, and Cisco Prime
• Advanced knowledge of Aruba wireless controllers, Aruba access points, Aruba Clearpass, Aruba routers, Aruba switches, and Aruba Airwave
• Advanced knowledge of load balancing, QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, MPLS networks, firewalls, and network protocols (Ethernet, TCP/IP, SNMP, VLAN Trunking)
• Knowledge of Cloud technology, specifically utilizing and streamlining wireless networking
• Demonstrated experience utilizing WiFi analyzers, WiFi survey software tools (i.e. AirMagnet, Ekahau, etc.), and test equipment

Skills, Licences and Certifications (cont.)

• Demonstrated experience utilizing programming and/or scripting languages specifically around automating IT infrastructure
• Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
• Ability to analyze complex problems and implement solutions and/or workarounds
• Proven ability to build and facilitate relationships at all levels of the organization, both internally and externally
• Attention to detail and an ability to organize and prioritize workload
• Solid problem management skills related to working network related issues
• Ability to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge
• Ability to thrive in a sense-of-urgency environment and leverage best practices
• Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment
• Proficiency in Agile project management methodology
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Visio)

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 37303 

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