Jobs in UAE - Program Manager at Amazon – UAE

Program Manager at Amazon – UAE 

Job Description:

· Executes performance management metrics reviews (cost, speed, quality, etc.) for outbound transportation and derive develop improvement plans from it
· Drives continuous improvement initiatives with carriers, fulfilment centers, and customer service teams to improve customer experience, costs and processes
· Prepare and lead Ops calls, daily business reviews, WBRs, MBRs, QBRs with our 3PL Carriers
· Advises Amazon leadership team proactively of critical situations along with the expected impact and mitigation actions planned
· Produces and communicates transport plans/forecasts on a regular basis
· Manages Transportation related escalations
· Drives root-cause analysis and the successful implementation of corrective actions with causing parties to improve service or cost, or to resolve a problem
· Drives innovation by taking ownership of new projects and its operational success

Job Requirements:

Education:

· A degree in Business, Economics, Logistics, Engineering, Mathematics or similar field

Technical Knowledge/ Skills/ Training required:Program Manager at Amazon – UAE 

· Relevant experience in Transportation or Supply Chain, preferably in a similar role, within a high-volume logistics, manufacturing or engineering environment
· Excellent customer service skills and commercial understanding
· Ability to drive complex analysis, and making data driven decisions
· Excellent written and verbal communication skills. Ability to simplify complex topics for broad audiences.
· Fluent written and spoken English
· Ability to handle multiple competing priorities and projects in a fast-paced environment
. Proficiency in Advanced Excel (Pivot Tables, VLookUps)

To Apply:
https://www.amazon.jobs/en/jobs/1025542/program-manager

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