Jobs in Egypt - IAM Operations Specialist at Visa
IAM Operations Specialist at Visa
Location: Agouza
Job Description:
- Identity and Access Management (IAM) is a key technology pillar at Visa, responsible for providing secure access governance to payment and transaction processing related applications, infrastructure and services for a variety of users (employees, businesses and customers across the globe).
- To stay ahead of the rapidly changing business landscape especially with Merger and Acquisitions (M&A), newer forms of access governance that go beyond the corporate perimeter are required.
- As an IAM Operation’s Specialist, Assist in the maintenance, deployments and implementation in production of various components of the IDM solutions (e.g.: Sailpoint)
- Perform in-depth analysis of IAM related incidents, including documentation of the root cause analysis, and recommendations for remediation
- Deployment and configuration of IAM system components in a disaster recovery data centre, including planning and execution of a disaster recovery plan
- Work within a complex environment, to maintain the performance and stability of the IAM system ensuring that service level agreements are met
- Work closely with IT change management , Development team, and the Quality Assurance team to communicate issues and proposed solutions
- Provide out of hours support, upgrade patches in production, managing issues from the operational staff such as login failures, server connectivity issues etc…
- Responding to operational emergencies and security alerts
Job Requirements:
Education:
- Bachelor’s degree or equivalent experience
Relevant Experience:
- Experience with Databases, Active Directory, LDAP, Unix and Windows
Technical Knowledge/ Skills/ Training required:
- Mid-level to extensive technical competency and experience in the IAM domain
- Strong understanding of operating and troubleshooting skills
- Strong experience in management of IDM systems in an enterprise level environment
- Proven experience in a support role of a platform or framework component within a highly scalable environment
- Excellent organisational skills; able to work with a vast array of information and able to cope with rapidly changing information
- Work with a globally distributed team of IAM team members and customers; sometimes having to provide support outside of normal business hours and on weekends
- Good knowledge of coding such as Java / scripting / XML is desirable
- A staff manager with strong stakeholder and customer focus. Communicates well downward, upward, and outward, employing appropriate methods of persuasion when soliciting agreement and demonstrating both empathy and assertiveness when communicating a need or defending a position.
- Uses varying problem-solving approaches and techniques as appropriate, developing successful resolutions to critical or wide-impact problems. Has the ability to organise potential problem solvers and lead problem resolution efforts, ensuring lessons learnt are captured.
- Introduces technical terminology to listeners in the context of the product or service and explains important details as they relate to the basic value of the product or service. Approaches communication challenges from various angles to find the one that works.
- Ability to lead and develop a team. Works comfortably with a wide range of teams across various issues, locations, and time zones. Develops an effective working relationship with each team member identifying and addresses potential problems or issues within the team. Earns trust, respect and loyalty, coordinating roles, responsibilities and interdependencies of all team members.
- Produces excellent, timely and focused written materials in business and industry specific technical language seeking to ensure that the key messages are understood as intended.
- Is able to choose among a diverse set of analytical tools according to the nature of the situation, identifying many possible causes for a problem based on prior experience and current research. Weighs the costs, benefits, risks, and chances for success before recommending a course of action.
To Apply:
https://usa.visa.com/careers/job-details.jobid.743999709931196.deptid.1146555.html
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