(USA-WA-Seattle) Principal Product Manager, Pilot Mobile

**WHAT WE'RE ABOUT** We're creating an airline people love. It begins with each Alaska Airlines employee, bringing unique strengths and energy to our work in the air and on the ground. Every day, we go beyond what's expected and reach for the remarkable, together. **YOUR ROLE** Role Summary The Principal Product Manager is a lead subject matter expert responsible for crafting the vision and backlogs for the Pilot Mobile portfolio of products. As an individual contributor, this role presents options for the long-term strategy for the Pilot Mobile product portfolio to key stakeholders and exercises considerable latitude and initiative to solve complex problems. This role will work closely with Pilots, designers, and engineers to design, implement, test and refine functionality for mobile applications used by thousands of Alaska and Horizon Pilots. The Principal Product Manager also acts as a mentor to teammates and provides thought leadership for Alaska Airlines. - Crafts a vision and direction for the Pilot Mobile product portfolio and presents to stakeholders. - Create, make decisions and maintain a value-based prioritized backlog of opportunities for products which align to Alaska's business strategy and goals. - Use product discovery techniques to move from idea to prototype. - Accountable for the creation of user stories and acceptance criteria. - Utilize story mapping techniques to inform the creation of release plans, with a strong bias towards incremental delivery and iteration. - Partner with the UX Design & Engineering teams to provide guidance and prioritization during the product development process and participate in user research and product discovery activities - Exercise considerable judgment to make key tradeoff decisions. - Engage in constructive conversations with - and deliver tough messages when needed - to key stakeholders, including senior executives, while continually building professional and productive relationships. - Coordinates new & changed functionality with affected groups to ensure seamless rollout of new capabilities - Interacts with external vendors in design, delivery and support of Pilot focused software and hardware products. - Develops and reports on key product development metrics and builds ability to track and measure into offerings. - Provides day to day support of the portfolio of Pilot mobile applications including managing support inquiries, responding to user feedback, creating communications, etc - Performs other duties as assigned. Job-Specific Skills & Education Required - 7 years of experience in product management - Bachelor's degree with a focus in a related discipline, or an additional two years of training/experience in lieu of this degree. - Proficiency with product management methodologies (including user research and product discovery). - Proficiency with AGILE/SCRUM software development methodology - Demonstrated knowledge of the software development life cycle (SDLC). - Excellent written and verbal communication skills with diverse audiences, including both technical and non-technical customers, colleagues, and executives. - Ability to facilitate user group meetings with stakeholders and drive agenda for a common solution. - Demonstrated ability to interact with all levels of management cross-divisionally. - Demonstrated ability to manage multiple projects with increased complexity. - Demonstrated ability to manage conflict. - High school diploma or equivalent is required. - Must be authorized to work in the U.S. Preferred - Prior product management experience with a team developing mobile applications for iOS devices - Prior airline industry experience - Experience managing vendor relationships Job-Specific Leadership Expectations - Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. **EQUAL EMPLOYMENT OPPORTUNITY** Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws. Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required. **Job ID** 36589 **Location** Seattle, WA **FLSA Status** Exempt **Full/Part Time** Full-Time **Regular/Temporary** Regular
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