Staff Assistant I, Airport Hub/Gateway (New York City, NY, US)
Location: LaGuardia Apt (LGA-TRML)
Additional Locations: None
Requisition ID: 39057
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
This job is a member of the Airport Hubs & Gateway Team within the Customer Experience Division. You will be responsible for handling one or more of the following as your primary role:
- Attendance and compliance
- Distribution of equipment and supplies
- Coordinating payroll
- Coordinating and maintaining operation coverage and lost time
- Managing new hire and transfer boarding
- Administers, reviews, and monitors all local invoices through Coupa and disseminate as necessary
- Handles payroll processing in Workbrain for management and support staff, and frontline employees
- Troubleshoots and escalates office technology issues, including telephone and copier machines
- Processes bereavement letters and coordinates local communications and response
- Manages employee parking, including permitting and assignments, as required
- Assists with timekeeping functions, data entry, data verification, reconciliations and filing
- Maintains employee files, as necessary
- Performs all payroll functions
- Assists employees with payroll and scheduling issues by telephone
- Performs other duties as required
Minimum Qualifications- Education & Prior Job Experience
- High School diploma or GED equivalency
- Previous office/clerical experience
Preferred Qualifications- Education & Prior Job Experience
- Associates degree
- Customer service experience
Skills, Licenses & Certifications
- Knowledge of MS Office Products including Word, Excel, Powerpoint, etc.
- Knowledge of policies, procedures, and corporate structure
- Ability to prioritize work, be detail oriented and meet deadlines
- Ability to perform in a fast paced environment and handle multiple tasks simultaneously
- Ability to be self-motivated with strong organizational skills
- Ability to grasp concepts and functionality of specific software and programs
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Additional Locations: None
Requisition ID: 39057
Apply Now
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