Al Futtaim Jobs - Store Manager | Kiabi | Dubai (Dubai, AE)

Job Requisition ID: 68772 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

Store Manager | Kiabi | Dubai

 

About the role:

As a Store Manager, you will be an ambassador of the Brand. You will be directly accountable for developing the business and monitoring your store’s operations and budget.

 

Key responsibilities:

<span style="font-family:"Arial",sans-serif">Team Management and Development

• <span style="font-family:"Arial",sans-serif">Develop the team to ensure they deliver the best service to every Client. Support them with consistent coaching, identify their development and training needs to tailor individual action plans
• <span style="font-family:"Arial",sans-serif"><span style="font-family:"Arial",sans-serif">Identify, recruit and develop talents, secure succession plans
• <span style="font-family:"Arial",sans-serif"><span style="font-family:"Arial",sans-serif">Organize the team in an efficient manner according to business needs and delegate responsibility
• <span style="font-family:"Arial",sans-serif"><span style="font-family:"Arial",sans-serif">Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved
• <span style="font-family:"Arial",sans-serif"><span style="font-family:"Arial",sans-serif">Manage and motivate the team to drive the business : create a positive work environment, empower the team, encourage innovative solutions
• <span style="font-family:"Arial",sans-serif">Lead by example on selling and act as a role model

<span style="font-family:"Arial",sans-serif">Client and Business Development

• <span style="font-family:"Arial",sans-serif">Lead and develop the business of the store, by cultivating a comprehensive and strategic understanding of it
• <span style="font-family:"Arial",sans-serif"><span style="font-family:"Arial",sans-serif">Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual merchandising, training, clienteling, events, country office team…)
• <span style="font-family:"Arial",sans-serif">Build a loyal Clientele, leveraging all clienteling tools
• <span style="font-family:"Arial",sans-serif">Establish a Client-centric mindset in store to ensure the highest level of customer experience
• <span style="font-family:"Arial",sans-serif"><span style="font-family:"Arial",sans-serif">Be the voice of the store in your country by understanding business and local market to suggest actions and recommendations
• <span style="font-family:"Arial",sans-serif"><span style="font-family:"Arial",sans-serif">Act as an ambassador in your local market, by proactively representing the Brand in relevant local activities (networking, PR)
• <span style="font-family:"Arial",sans-serif">Be aware of the competitive landscape and market trends

<span style="font-family:"Arial",sans-serif">Operation & Administration

• <span style="font-family:"Arial",sans-serif">Ensure policies, standards and internal control procedures are communicated and implemented
• <span style="font-family:"Arial",sans-serif"><span style="font-family:"Arial",sans-serif">Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management
• <span style="font-family:"Arial",sans-serif">Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc)  

 

About the person:

• Bachelor or Master degree would be a plus
• <span style="font-family:"Calibri",sans-serif">Min 3 to 5 years of experience in retail and team management
• <span style="font-family:"Calibri",sans-serif">Good knowledge of the fashion/beauty industry and trends
• <span style="font-family:"Calibri",sans-serif">Retail operational skills (stock, VM, systems, cash…)
• <span style="font-family:"Calibri",sans-serif">Computer skills
• <span style="font-family:"Calibri",sans-serif">Customer service and results oriented
• <span style="font-family:"Calibri",sans-serif">Leadership and problem solving skills
• <span style="font-family:"Calibri",sans-serif">Excellent relationship skills
• <span style="font-family:"Calibri",sans-serif">Integrity and trust
• <span style="font-family:"Calibri",sans-serif">Dealing with ambiguity
• <span style="font-family:"Calibri",sans-serif">Proactive with good team spirit and able to take initiatives

 

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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