Representative, Cargo Sales Accounts (Ft Worth, TX, US)
Location: DFW Headquarters Building 8 (DFW-SV08)
Additional Locations: None
Requisition ID: 39518
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
This job is a member of the Cargo Sales Team within the Cargo Commercial Division. You will be responsible for growing revenue from a portfolio of assigned accounts by offering a competitive service and rates that are tailored to customer shipping requirements. This position is part of a centralized team that manages existing cargo accounts in our secondary cities and small/medium accounts in our U.S. hubs where direct lift and/or competitive trucking and narrow body service is offered.
- Promotes and sells American Airlines cargo products and services via phone/email
- Negotiates and closes new business, prepares correspondence to support sales activities such as rate agreements and space allocations and guides customer usage of AACargo.com
- Utilizes Cargo’s CRM tool to document all sales activities including business that is gained or lost, trends, etc.
- Works with all workgroups within Cargo, including Operations, Revenue Management, Claims, and Accounting
Minimum Qualifications- Education & Prior Job Experience
- High School diploma or GED Equivalency
Preferred Qualifications- Education & Prior Job Experience
- College degree
- Previous telephone sales or customer service experience
- Knowledge of American Airlines Cargo products and services
- Previous cargo experience at an airline or freight forwarder
Skills, Licenses & Certifications
- Strong interpersonal and organizational skills
- Ability to operate in a highly competitive, demanding environment and handle multiple tasks simultaneously
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Additional Locations: None
Requisition ID: 39518
Apply Now
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