Al Futtaim Jobs - Job Controller | Toyota Aftersales | Sharjah (Sharjah, AE)

Job Requisition ID: 70424 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

Job Controller

 

Job Purpose:

To allocate the technical jobs to the technicians ensuring alignment of job requirement to technical skillset in order to optimize the workshop’s utilisation. The job controller is the main link between the frontline and the workshop and supports timely performance of assigned technical jobs to ensure timely vehicle delivery to the customer.

 

Key Responsibilities:

  • Allocate the Job to technicians based on correct category required to perform the job.
  • Monitor technician planning board and Job Progress Control Board as per monthly roster and escalate any concerns to the workshop manager
  • Ensure accurate/ fair distribution of jobs technicians utilization and efficiency targets are achieved.
  • Ensure Fix It Right (FIR) Process is being followed to achieve FIR target.
  • Ensure jobs allocated are closed as per the schedule / WIP
  • Ensure no deviation on time clocking process, escalate as required
  • Ensure vehicle on time delivery by providing the vehicle progress update to Service Advisor

 

Qualifications, Experience & Skills:

Minimum Qualifications and Knowledge

  • Diploma in Automobile / Mechanical Engineering
  • Diagnostic Technician or Equivalent

Job-Specific Skills: 

Good communication skills (both written and verbal)

  • At least 2 years of relevant experience in a similar role
  • Must have a good command of the English Language.
  • UAE driving license will be an advantage.
  • GCC experience preferred.

 

 

KGM

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.


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