Leadership Development Coordinator (Ft Worth, TX, US)

Location: Training & Conf Ctr (DFW-SV05) 
Additional Locations: None
Requisition ID: 40097 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!
 

Why you'll love this job

The Global Learning team serves as the team behind the team. We power everyday learning. We inspire the leader within, and we create a culture of talent, learning, feedback and recognition so that culture is our competitive advantage. We build future leaders through world-class tools, resources and programs. This position reports to the Manager, Leadership Development, and partners with the learning and development teams, business units and leadership to provide daily oversight of key programs including leadership and development, corporate functions and initiatives that support our diversity, inclusion and equity commitments. We are looking for high energy candidates with strong organizational skills who demonstrate the caring, collaborative and results-focused culture that we are striving to create.  The Leadership Development Coordinator will be part of the Leadership Development team in Global Learning. 
 

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. 

• Provide support in monitoring program scheduling and registrations for leadership and targeted development
• Build classes in the Learning Hub, and maintain the class lifecycle from enrolling participants to closing out classes 
• Create class notifications, prepare and communicate pre-work assignments and monitor completions 
• Support leadership development with virtual and in-person program and event logistics, production and planning needs to include, but not limited to, room reservations, coordinating catering and materials preparation.
• Manage as needed LMS reporting for programs and audiences 
• Coordinate Leader as Faculty program, including managing the calendar for guest speakers and disbursement of leader talking points  
• Monitor Leadership Development mailbox, resolving issues for team members and business partners.
• Provide exceptional internal and external customer service
   

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma/GED required

Preferred Qualifications- Education & Prior Job Experience

• Bachelor’s degree in relevant field or equivalent experience/training
• Experience working in an administrative or customer service role
• Experience working in a Learning Management System (LMS)
• Experience managing multiple complex projects simultaneously
• Experience working in a team-oriented, collaborative environment
• Experience in a commercial airline company with fundamental understanding of operations

Skills, Licenses & Certifications

• Ability to perform in a fast-paced environment, handle multiple tasks simultaneously and functions as an integral part of a team
• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Strong attention to detail and exceptional organizational skills
• Excellent verbal and written communication skills
• Customer service focused mindset
• Demonstrates excellent problem solving and analytical skills
• Ability to work a flexible schedule
• Works effectively both independently and with a team
• Operate with a high degree of self-motivation and self-direction
• Demonstrate time management and prioritizing skills
• Able to perform moderate lifting (approximately 30-50 pounds)

What you'll get

Feel free to take advantage of all that American Airlines has to offer:  

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. 
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.  
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. 
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. 
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
   

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. 

 

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
 

Additional Locations: None
Requisition ID: 40097 

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