Al Futtaim Jobs - Collections Executive | Hertz | Dubai (Dubai, AE)

Job Requisition ID: 83426 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

                      Collections Executive

 

Job Role:

To facilitate a high level of cash-flow and minimize overdue debt along with maximize collection from all Debtors

 

 

Key Responsibilities:

• Always Adhere to the Collection Procedures while protecting the interest and reputation of the organization.
• Achieving the collection target assigned by the management.
• Regular follow up by emails & Telephones calls with past due customers to ensure the collection of overdue amount within the earliest cycle.
• Ensure timely transfer / escalation to the relevant department for the necessary legal action by completing all formalities and to follow up until concluding the process.
• Answer queries from customers related to collections.
• Prepare & Send Statement of Account for the Debtors on a monthly basis
• Timely and effective collection of all debts and customers payments.
• Negotiating re-payment plans according to the company policy.
• Submit a periodical/ ad-hoc reports to the collection’s supervisor on the agreed format.
• Full responsibility for maintaining a complete collection report by recording details of all interactions with customers (Collections Management Log)
• Create & Maintain relationships with debtors when possible to avoid future issues.
• Provide feedback to credit team on customer payment status/history.
• Field visits to be performed on case to case basis when required.

 

Qualifications, Experience & Skills:

• Strong interpersonal facilitation and presentation skills
• 2-3 years’ experience in collections
• PC & Microsoft Office proficiency
• Understanding/Knowledge of competitor
• Previous automotive experience preferred
• Languages: Fluent English - Arabic an Advantage

 

Behavioural Competencies:

• Ability to plan own work effectively and meet deadlines.
• Contribute to the short-term planning of department.
• Show initiative in taking on greater responsibilities without being asked. Demonstrate persistence in the face of resistance.

KGM

 

 

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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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