Al Futtaim Jobs - Sr. Sales Manager - Managed Services | Al-Futtaim Technologies | Dubai (Dubai, AE)

Job Requisition ID: 84519 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

About the Role

Al Futtaim Technologies is looking for a dynamic and experienced Managed Services Sales Manager who will play a pivotal role in defining the go-to market strategy and selling its Managed Services Offerings in the MENA region. The is part of Al Futtaim Technologies strategy to transition its business from the traditional AMC’s based business model to a pure play Managed Services Model.

 

The purpose of this role is to define and operationalize the go-to market strategy, define and execute the yearly sales plan and contribute directly to the success of the Managed Services Practice at Al Futtaim Technologies.

 

About the Responsibilities

Sales

• Define, develop the go-to market strategy for Managed Services Offerings.
• Develop a yearly sales plan with Managed Services goals and deliverables to be included in AFT’s overall Annual Sales Plan
• Attain margin and revenue contribution targets for Managed Services across UAE, KSA and Qatar markets 
• Develop and identify new Managed Services opportunities across the 3 markets, across all verticals.
• Devise a sales strategy to up-sell and cross-sell Managed Services offerings to existing clients of Al Futtaim Technologies and Engineering.
• Schedule, attend and manage sales interactions with customers
• Develop, build, and report to the management on regular frequency on the appropriate leading indicators required to measure, track and forecast Managed Services growth

 

Customer Relations

• Maintain a strong working relationship within the industry.
• Proactively managing customer requirements taking into account factors such as manufacturing lead-times, product specification changes etc.
• Preparing and showcasing the product presentations, attending client meetings and participation in exhibitions etc

 

Team Management

• Identify and recruit top Managed Services talent for field sales and operational activities.
• Develop and groom field sales team to highest level of proficiency in selling AFT’s managed services offerings and value proposition

Product Management

• Assist our product managers in defining and creating new Managed Services offerings to capture additional market share.
• Provide on-going feedback to Managed Services Practice Lead on aligning and refining Managed Services offerings as per the voice of customer and market intelligence.

 

About the Requirements

Minimum Qualifications and Knowledge:  

• Bachelor’s degree or Masters in IT Field
• MBA is a plus
• Proven track record in developing and selling Infra, Application and Cloud Managed Services Offerings

 

Minimum Experience and Requirements:

• 10+ years of professional IT experience
• Minimum 5 years of experience in new business sales with proven track record in Managed Services
• Strong Negotiator and should be able to articulate complex proposals verbally and in written.
• Strong leadership, sales, coaching and mentoring skills.
• Ability to drive sales both directly and through subordinates.
• Willing to travel extensively throughout UAE, KSA and Qatar

• ITIL 3.0 or ITIL4.0 foundation
• ITI 4.0 Strategist is a plus

 

Job-Specific Skills:

• Experience in new business sales with proven track records
• Long term experience in negotiating contracts on senior executive level.
• Strong track record of pursuing and winning business in large enterprises
• Strong expertise and network in UAE market
• Experience in ICT infrastructure, Private Cloud solutions and application management.
• Excellent relationship skills
• Fluent English and Arabic language skills, both oral and written
• Strong presentation skills
• Able to work with teams locally and internationally

 

 

 

 

 

 

 

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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