Al Futtaim Jobs - MIS and Warranty Manager | Trading Enterprises | Dubai (Dubai, AE)

Job Requisition ID: 94087 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

 

 

                                                     MIS and Warranty Manager

 

Job Purpose:

• The purpose of the job is to manage the MIS activities of After sales Department for UAE which would enable service management to run their business more efficiently and profitably. The objective is also to enhance customer experience by providing a one-stop shop solution through continuous improvement of system.
• The person has to liaison with the Principles Honda, Volvo, Chrysler Jeep & Dodge and ensure submission of MIS reports as per the dealership agreements. Continuous improvement of system support to associates also needs to be ensured.

 

Key Responsibilities:

• MIS Reports and Annual Budgets
• Identify and implement change initiatives using the SAP platform, current and future technology.
• Develop SAP skills of Managers at Locations to prepare KPI’s to monitor and improve performance
• Identify the best and innovative working practices being used in the workshops and ensure “Roll out “across all   Locations.
• Maintenance of SAP Master Data
• Supervise Service Staff Incentive and Commissions working and submission to Finance
• Liaise with IT Enterprises / STS to resolve Interface System issues as well as for system enhancements

 

 

Qualifications, Experience & Skills:

Qualification: Degree/ Diploma in Auto Engineering Or Degree/Diploma in IT

 

Experience: Total experience 8 years in automobile service industry, out of 8 years, 5 years of experience in the role of MIS Executive.

 

Skills:

• Analytical skills
• Negotiation Skills
• Planning & organising
• Communication skills
• Interpersonal skills

• Result Oriented Skills

 

 

Computer Knowledge:

• Proficient in MS Office Applications
• Sound knowledge on handling Web Based Applications
• Being a SAP super user and part of the IS Auto Implementation team, acquires a sound knowledge of the system
• Competent to handle SAP developments

 

 

KGM

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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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