Al Futtaim Jobs - UAE National_Kaizen Promoter | Toyota| Sharjah (Sharjah, AE)

Job Requisition ID: [[90152]] 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

JOB PURPOSE:

The job role is to implement TMC Kaizen Programmes in the After Sales network (Parts and Service) and in PDI Centre for Production and Logistics Kaizen.

 

KEY ACCOUNTABILITIES: Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes not tasks

 

Develop process flow charts to explain the current and desired processes.

Conduct time and motion study and analyze it at both Macro and Micro level and develop process improvement proposal.

Implement PDI & Logistics Kaizen action to improve and maintain the Guaranteed Time of Delivery to Customer.

Organize small group activities to provide training to associates and gather their feedback.

Promoter for one of Kaizen Programmes (Express Maintenance, Dealer Parts Operation Kaizen, Kodawari Standards, B&P Kodawari) in After Sales Network.

Compilation & creation of reports to the visual status of activities on a daily basis

 

JOB CONTEXT:

• In all actions retain an alignment to the company vision for Customer and Employee engagement
• Focus on Kaizen objective of Zero Delay and Zero Defect.
• Actively participate in all Kaizen activities.
• Comply with company and distributor policy towards achievement of objectives and targets.
• Ensure Customer receives the car in pristine condition, defect-free & delivered on time.
• Establish communication across all departments and divisions and to foster understanding and consensus.
• Assist with the orientation, training and coaching of staff and colleagues to achieve workplace efficiency and safety

QUALIFICATIONS, EXPERIENCE, & SKILLS:

 

• Qualification

• Minimum - Bachelor’s Degree 

• Minimum Experience:  2 – 5 years (preferably in After Sales).
• Job-Specific Skills: 
  • Preference – Experience of Toyota Kaizen programmes.
  • Ability to think ‘Out of Box’
  • Ability to learn new programmes and later implement them.
  • Ability to maintain a fair, consistent set of standards
  • Ability adjust priorities and structure time wisely in a fast-paced environment
  • Ability to communicate in a clear, concise, understandable manner and listen attentively to others to understand the material, and provide instructions to all employees.
  • Ability to handle pressure.
  • Microsoft Package.

• Behavioural Competencies : 
  • Kaizen cultured
  • Customer-focused
  • Communication – oral and written
  • Teamwork
  • Analytical
  • System and process-oriented
  • Time-bound commitment.

 

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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