80006975-Manager, Team Member Culture and Development (Ft Worth, TX, US)

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 43911 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!
 

Why you'll love this job

• The Team Member Experience team serves to make culture a competitive advantage across the journey at American. We help ensure that every team member has a voice, feels heard, valued and included. We listen to our team members and each other, connect insights to action and bridge gaps across teams through our core leadership attributes of care, collaboration, development, results and future. We inspire policy, elevate performance and streamline efforts together for a better work environment. This role collaborates closely with American’s Global People Partners, Leadership Development, Legal, Labor, and workgroup leaders around the world.
   

What you'll do

 

• Leads new space for strategy, design and delivery within Team Member Experience, connecting insights to drive meaningful action across workgroups, levels and categories 
• Design strategy, process, content and implementation for critical work environment initiatives, while anticipating and balancing forthcoming needs of our team and the business
• Establish strong partnerships rooted in trust and collaboration directly with our People Business Partners, Global Learning, Business units and other subject-matter-experts 
• Constantly seek to improve and make things better – start with why, ask how and what; assess and measure efforts within work environment, identify gaps and needs, and 
• Leverage data and market analysis to enhance work environment and culture related issues (e.g. harassment, discrimination, bullying and intimidation) 
• Partner closely with Global People Partners and Global Learning to design and deliver focused strategy and development sessions that positively impact work environment
   

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in human resources, organizational behavior or related field 
• 5+ Years of relevant work experience in Human Resources or Leadership Development  
• 2+ Years of leadership development and/or facilitation

Preferred Qualifications- Education & Prior Job Experience

• MBA or master degree in organizational behavior, human resources, education or related field
• Experience working with investigative process and/or in work environment related role
• Experience in design and delivery of large scale programs across a diverse team member base
• Proven ability to effectively facilitate large groups with character, context, capability, and confidence

Skills, Licenses & Certifications

• Highly self-motivated and self-directed with outstanding consulting skills: conduct needs-analysis, quickly grasp the nature of business to creatively solve complex problems
• A team player with an exceptional ability to partner, build and maintain critical relationships and diplomacy with all levels of the organization
• Comfortable with the uncomfortable in presenting ideas with context, clarity, meaning, and impact with both small and large groups; effectively navigates uncertainty and change
• Exceptional project management skills; ability to take the initiative anticipating and handling problems or incidents before they become major issues
• Excellent written and oral communication skills, including facilitation/presentation skills; ability to present ideas in business-friendly and user-friendly language
• Strategic and critical thinking skills; ability to see the big picture and implore strong judgment, decisiveness, and diplomacy skill
• Proven ability to maintain highly confidential information

What you'll get

Feel free to take advantage of all that American Airlines has to offer:  

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. 
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.  
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. 
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. 
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. 

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
 

Additional Locations: None
Requisition ID: 43911 

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