Senior Manager, Revenue Management Development (Ft Worth, TX, US)

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 44764 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• The role is a part of the Revenue Management team within our Revenue Organization.
• The Revenue Integrity and Distribution Technology team has broad scope of responsibilities across the three key areas in the Revenue Management organization:
  • The team serves an operational need with its focus on Revenue Integrity, ensuring that bookings made with American Airlines follow all control systems. In this aspect, the manager of this team must develop and maintain relationships with many groups across the commercial organization, including the Agency/Sales team.
  • In addition to the Revenue Integrity aspect, this team also solves just-in-time problems through Robotic Process Automation. More specifically, to (re)solve some of the most complicated aspects of our reservation system, we routinely utilize automation to adjust passenger records to ensure a smooth operation when a customer goes to the airport to fly. This team holds responsibility over a decision/automation engine that adjusts these passengers records as required.
  • This team also maintains the current view and future view of availability distribution, as well as paving the paths to Offer and Order Management. More specifically, this team will help navigate a path in a rapidly changing and more complex marketplace.  Inventory system, pricing systems, new delivery capabilities, offer management, product segmentation, enhanced channel optimization, & other commercial initiatives must be coordinated and prioritized to continue to give the RM team tools needed to compete and win.  This new team will help us on this journey, and help us ensure there is a methodical and holistic approach to the future of RM.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead a team responsible for assimilating and leveraging RM’s knowledge to identify key opportunities for the organization and issues that need to be addressed
• Build consensus across the organization as it makes critical decisions that impact our future
• Synthesize complex technical information and communicate clearly and persuasively with internal and external stakeholders
• Develop RM’s 5-year strategic plan and roadmap, while tracking milestones and OKRs along the way Ability to lead and inspire team members to turn data into critical information and knowledge that can be used to make sound revenue decisions
• Proven ability to synthesize complex technical information across large data sets and communicate clearly and persuasively with internal and external stakeholders
• Excellent problem solving skills and demonstrated leadership ability
• Strong attention to detail and an ability to understand complex, interrelated elements are necessary
• Creative thinker with aptitude for identifying opportunities for innovation and process improvement

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• BS/BA degree with significant coursework or experience in a quantitative discipline (economics, mathematics, engineering, finance, etc.)
• Minimum 3 years of experience in Revenue Management, Finance, Network Planning, Strategic Planning and Analysis, or Sales Planning

Preferred Qualifications- Education & Prior Job Experience

• Graduate degree in a systems/engineering field
• 5+ years’ experience in the airline commercial business with a focus on Revenue Management and/or Distribution

Skills, Licenses & Certifications

• Ability to manage a team and support critical business decisions in a dynamic, fast-paced environment
• Strong attention to detail and an ability to understand and incorporate complex, interrelated elements in designing a strategic plan
• Ability to build collaborative relationships with and consensus amongst multiple stakeholders with varying points of view
• Understanding of airline economics and operations and revenue management techniques, and the ability to apply that knowledge to strategic problems 
• Ability to build collaborative relationships with and consensus amongst multiple stakeholders with varying points of view
• Excellent verbal and written communication skills that effectively and clearly communicate a strategic vision
• Extensive experience leading cross-functional, inter-departmental projects
• Demonstrated ability to solve and to lead others in solving complex analytical problems
• Display key attributes required by American Airlines: Personal integrity, respectful of others and their opinions, inclusive, team-oriented, adaptable, positive and optimistic

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 44764 

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