Al Futtaim Jobs - Application Specialist - HR | Enterprise IT | Dubai (Dubai, AE)

Job Requisition ID: 111682 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

 

 

ROLE PURPOSE:

We are currently seeking an Application Specialist, focusing on our SAP HR eco-system and applications. The jobholder will work as part of the application support team, to assist with solution support and development activities. It provides a dedicated and professional solution knowledge base, together with deployment and domain expertise.

 

KEY ROLE SPECIFIC ACCOUNTABILITIES:

Application Management

• To manage, consult, teach, troubleshoot, setup and maintain respective domain solutions to agreed service level standards.
• Investigates and develops specifications for system changes to handle workloads and high availability.
• Develops and maintains documentation for Technical solution modifications.
• Liaise with software suppliers and the Change Management team for problem resolution and deployment of system changes.
• Ensure compliance with IT Policies, Security Standards and strengthen internal controls.
• Performance against agreed business service level agreements (SLA’s)
• Reduction of Service Incidents
• Resolution of Service Request and Requests for Change within SLA agreements
• Number and severity of security incidents and breaches

 

Solution Delivery

• Work with internal and external implementation team members and partners to contribute to the development, testing and deployment of solutions.
• Adheres to software development and maintenance standards by maintaining a comprehensive knowledge of internal and external development best practices.
• Estimate and deliver multiple projects assignments and system change requests as per agreed resourcing and timelines with required quality.
• Accuracy in development estimates given
• Solution delivery on-time and within budget
• Compliance with development standards and best practices

 

Other Key Responsibilities

• To liaise with relevant managers and stakeholders in IT to ensure full collaboration and understanding on critical topics as one IT team.
• Contribute to the improvement of the solutions and business processes.
• Maintains and upgrades professional knowledge, management skills and domain expertise by using continuous learning & development tools.          
• Contribution to business excellence initiatives within EIT
• Peer appreciation and feedback

 

CANDIDATE REQUIREMENTS

Education:

• College or University degree in Computer Science or a related discipline

 

Minimum Experience and Knowledge: 

• 5-7 years’ experience in SAP HR implementation and support.
• 3-5 years’ experience in Successfactors (RCM & RMK, PMGM, Onboarding)
• Experience of Employee central and time-off would be added advantage

 

Job-Specific Skills:

• Knowledge of On-premise integration with Successfactors
• Analysis and troubleshooting skills used to support end users.
• Experience working on or supporting one or more Full Life Cycle SAP implementation

 

COMPETENCIES:

Functional: 

• Proficient

 

Systems Development:

• Developing Solution Design & Architecture
• Infrastructure & Technology
• Service Management
• IT Quality Assurance
• IT Project Management
• Business Process Design
• IT Security Management
• Risk Management

 

Behavioural:

• Analytical
• Problem solving
• Logical
• Strong communication skills
• Interpersonal skills
• Adaptability
• Innovative thinking
• Attention to detail

 

 

 

 

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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