Al Futtaim Jobs - Head of Operations - Fleet Management | Al Futtaim Automotive | Dubai (AE)

Job Requisition ID: 114281 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

About the Role

 

This role will have autonomy for the UAE MT market, whilst reporting to General Manager – Operations. Creation of a stable operational model & the attainment of fleet & revenue growth is key to this role.

 

To establish the strategic approach of the MT division, set budgets, develop products, capture market share, provide development framework for associates. To ensure customer retention with focus on continuous improvement.  

 

• Revenue: Achieve the overall revenue target for the Long Term Driven Services across UAE. 
• Utilisation: Ensure adequate resources (drivers and vehicles) are available as per set KPI’s agreed with clients. Maximize resource utilisation to improve gross and net margin. 
• Client retention:  must ensure contract SLAs are met and contracts are given best change towards renewal
• Employee Development: Identify the talents within the team members and develop  the right resources, optimum use of these resources and identify them for succession planning
• Emiratization:  Recruitment, Training, development, and retention of Emiratis in the area of operation. 
• Quality, Standards, Security, Policies and Procedures: Must ensure proper control over cash, fleet and assets. Must ensure that business is conducted ethically adhering to  standards, and strict compliance to policies and procedures.
• Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower costs.
   

 

About You

 

Education:

• University Bachelor degree required 
• Qualifications on Project Management (traditional or agile) will be advantageous.

 

Minimum Experience and Knowledge:

• 5+ years at a Senior Management level within a Fleet management and / or Leasing Company 
• Good problem solving, critical thinking and decision-making skills
• Excellent written, verbal communication, including presentation skills

 

Job-Specific/Technical Skills required to complete the tasks:

• Previous relevant experience working in a Captive Finance and leasing company, preferably in the automotive sector.
• Expertise and insight in the UAE Auto Finance Market, UAE leasing and transport industry preferred but not essential.
   

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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